Milagros Garcia Villar
New Castle,USA
Summary
Dedicated professional employee seeking opportunity to expand skills and contribute to the company success; with demonstrated strengths in customer service, driving experience and time management. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Transportation Specialist
Amazon
06.2021 - Current
- Operate Commercial Motor Vehicles in the facility yard and on the road, I move approximately 30 plus trailer to/from dock and parking locations.
- Operate commercial motor vehicle from one facility to another in a different state or city
- Complete driver vehicle inspection reports on equipment before driving and notify managers of any maintenance issue
- Interact directly with drivers when doing Check ins and/or check outs
- Create and manage cases
- Area readiness report
- Conducted comprehensive safety audits to ensure compliance with transport regulations, significantly reducing risk of accidents.
- Read maps to plan routes and reported delays or accidents.
Human Resources Partner
Amazon
12.2022 - 06.2024
- Respond accurately and professionally to questions and concerns to associates in-person, email, phone, etc to approximately 50 associates a day
- Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc in a building with approximately 4000 employees.
- Provide service to associates, including educating them on how and when to use self-service tools
- Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA, etc
- Answered HR department inquiries, forwarding calls and messages to relevant personnel
- Processed personnel leave-request forms, new hire packets and benefits information
- Prepared daily reports and other documentation for internal communications, meeting support and new policy notifications
- Maintained confidentiality of sensitive employee information at all times
Associate
Amazon
10.2017 - 01.2021
- Complete paperwork and minor leader tasks, including tracking orders to make sure they are on time and packed on time
- Sort packages for accurate shipment to target locations, preventing unnecessary delays and packages loss
- Determine faster and safer ways to pack and ship products
- Using problem solve skills to adjust inventory for inbound and outbound department
- Picked around 1500 plus items in a 10hrs shift
- Stowed products efficiently
- Packed order in efficient and in timely manner
Education
Bachelor of Science - BEHAVIORAL SCIENCE
Wilmington University
New Castle, DE01.2020
Associate of Applied Science - APPLIED SCIENCE, CRIMINAL JUSTICE LAW ENFORCEMENT
Delaware Technical Community College
Wilmington, DE05.2017
Skills
- MS office and Excel proficient
- Effective team player
- Documentation management
- DOT compliance
- Adaptability and flexibility
- Attention to detail
- Inspecting vehicles
- Customer service
- Critical thinking
- Effective communication
- Multitasking and prioritizing
- Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Partner
Amazon
12.2022 - 06.2024
Transportation Specialist
Amazon
06.2021 - Current
Associate
Amazon
10.2017 - 01.2021
Bachelor of Science - BEHAVIORAL SCIENCE
Wilmington University
Associate of Applied Science - APPLIED SCIENCE, CRIMINAL JUSTICE LAW ENFORCEMENT
Delaware Technical Community College
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