Milagros Quintanilla
Stone Mountain
Summary
To obtain a customer service position where my skills will be useful To be a unique asset to the company and to expand my customer service skills.
Environmental services professional with reputation for high standards and reliability. Known for maintaining cleanliness and sanitation to support safe environments. Team-oriented with strong focus on achieving results and adapting to dynamic situations. Skilled in operating cleaning equipment and following safety protocols.
Overview
11
11
years of professional experience
Work History
EVS Technician
WellStar Paulding Hospital
12.2023 - Current
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
Server-Bartender
Cielo Blue
04.2018 - Current
Custodian
M Mart
04.2022 - 04.2023
Server-Bartender- Assistant Manager
Hidalgos’ Bar and Grill
07.2014 - 04.2018
Hostess – Bus Girl
Romano’s Macaroni Grill
02.2014 - 03.2014
Education
Surgical Tech -
MedCerts
East Paulding High
05.2014
Skills
- Highly motivated
- Organized
- Customer service
- Multitasking
- Adaptability
- Interpersonal skills
- Effective communication
- Conflict resolution
- Problem-solving
- Reliability
- Efficiency
- Cash handling
- Schedule management
- Typing skills
- Proficient in Microsoft Office
- Proficient in Excel
- Proficient in Word
- Patient room cleaning
- Sanitation procedures
- Healthcare facility standards
- Cleaning protocols
Languages
Spanish, English , french
Native or Bilingual
Timeline
EVS Technician
WellStar Paulding Hospital
12.2023 - Current
Custodian
M Mart
04.2022 - 04.2023
Server-Bartender
Cielo Blue
04.2018 - Current
Server-Bartender- Assistant Manager
Hidalgos’ Bar and Grill
07.2014 - 04.2018
Hostess – Bus Girl
Romano’s Macaroni Grill
02.2014 - 03.2014
Surgical Tech -
MedCerts
East Paulding High
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