Milagros Reyes

* Coordinated daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.

* Maintained knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.

* Handled cash and deposits using the proper accounting procedures and documentation.

*Managed ACM lanes according to company standards and policies; ensure each self -checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.

*Met incoming customers and provided immediate assistance.

*Answered incoming telephone calls with professional and knowledgeable responses.

*Provided cell phones and plans and to potential new customers.

*Guaranteed positive customer experiences and resolved all customer complaints.