vinay kumar
Summary
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
Work History
Security Guard
First Security Guard Services
Auckland, Auckland
02.2015 - 04.2016
Reported all incidents, accidents and medical emergencies to law enforcement.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Responded quickly to medical emergencies, bomb threats and fire alarms.
Answered alarms and investigated disturbances.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Responded quickly to medical emergencies, bomb threats and fire alarms.
Answered alarms and investigated disturbances.
Manager Duty
Ravenstone Post Office & Premier Convenience Store
Ravenstone, England
03.2011 - 03.2014
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Organized weekly sales reports for the sales department to track product success.
Excelled in exceeding daily credit card application goals.
Achieved high sales percentage with consultative, value-focused customer service approach.
Organized weekly sales reports for the sales department to track product success.
Excelled in exceeding daily credit card application goals.
Achieved high sales percentage with consultative, value-focused customer service approach.
Education
BUSINESS MANAGEMENT - BUSINESS
Adarsh Public School
Skills
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Energetic work attitude
- Large cash/check deposits expert
- Store maintenance ability
- Markdown/promotional procedures
- Top sales performer
- Telephone inquiries specialist
- Customer service expert
- Opening/closing procedures
- Fashion knowledge
Timeline
Security Guard
First Security Guard Services
02.2015 - 04.2016
Manager Duty
Ravenstone Post Office & Premier Convenience Store
03.2011 - 03.2014
BUSINESS MANAGEMENT - BUSINESS
Adarsh Public School