Summary
Overview
Work History
Education
Skills
Timeline
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Milagros Rodriguez

Roanoke,TX

Summary

Dynamic and dependable professional with extensive experience at Amazon as a Pickup and Delivery Driver. Proven ability in route management and delivery scheduling, enhancing efficiency and customer satisfaction. Recognized for exceptional problem-solving skills and meticulous attention to detail, ensuring accurate order verification and timely deliveries.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.

Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

13
13
years of professional experience

Work History

Pickup and Delivery Driver

Amazon
03.2022 - 05.2024
  • Navigated delivery routes efficiently to ensure timely arrival at customer locations.
  • Conducted vehicle inspections and maintenance checks to uphold safety standards.
  • Communicated with warehouse staff to coordinate order fulfillment and delivery schedules.
  • Utilized handheld devices for tracking shipments and updating delivery statuses in real-time.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Efficiently planned routes for optimal time management and fuel conservation.
  • Increased delivery efficiency by effectively organizing cargo within the vehicle.
  • Utilized GPS technology for accurate navigation and up-to-date route adjustments.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Inspected load security and checked for damages.
  • Minimized company liability and risks to loads by obeying traffic laws.

Order Processor

Grainger Industrial Supply
01.2017 - 01.2021
  • Processed customer orders accurately and efficiently using order management systems.
  • Coordinated with warehouse staff to ensure timely fulfillment of orders.
  • Monitored inventory levels and reported discrepancies to maintain stock accuracy.
  • Assisted in resolving customer inquiries related to order status and tracking.
  • Maintained organized documentation for shipments and returns to streamline workflows.
  • Collaborated with team members to improve order processing protocols, enhancing efficiency.
  • Implemented quality control measures to reduce errors in order fulfillment processes.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Processed customer orders in line with established policies and procedures.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Contributed to process improvement initiatives by identifying areas for potential enhancements within the order processing department.
  • Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Facilitated smoother workflow in warehouse by organizing and prioritizing order fulfillment tasks.
  • Reduced processing errors, conducting thorough checks of order details against inventory levels.
  • Processed and handled customer complaints, answering questions, and providing alternative solutions.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.

Shipping and Receiving Clerk

Flightstar Aircraft Services
06.2011 - 12.2016
  • Processed incoming shipments, ensuring accuracy and compliance with safety protocols.
  • Managed inventory control using warehouse management systems to track stock levels.
  • Coordinated with vendors to schedule and confirm delivery times efficiently.
  • Conducted quality inspections of received goods for damage or discrepancies.
  • Prepared shipping documentation, including bills of lading and packing lists.
  • Maintained clean and organized work area to enhance operational efficiency.
  • Assisted in training new staff on operational procedures and safety standards.
  • Collaborated with team members to improve workflow and reduce processing time.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Conducted research to address shipping errors and packaging mistakes.
  • Supported reporting, accounting and record-keeping staff with accurate updates regarding shipment information.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant record keepers .
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Improved inventory management with precise record-keeping of incoming and outgoing shipments.
  • Assisted in development of waste reduction program, focusing on recycling packaging materials.
  • Collaborated with procurement team to streamline receiving process, achieving faster turnaround of goods to shelves.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Facilitated smooth warehouse operations, maintaining clean and safe work environments.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
  • Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
  • Updated inventory management software, enabling more accurate tracking of stock levels and movements.
  • Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Enhanced team performance, conducting regular meetings to address challenges and share best practices.
  • Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.

Education

Jose Marti
Havana-cuba
06.2009

Skills

  • Loading and unloading
  • Delivery scheduling
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Dependable and reliable
  • Attention to detail
  • Multitasking and organization
  • Time management skills
  • Punctual and reliable
  • Adaptability and flexibility
  • Order picking and processing
  • Stocking and inventory
  • Shipping and packaging
  • Documentation and reporting
  • Complex Problem-solving
  • Record keeping
  • Inventory management
  • Order verification
  • Excellent sense of direction
  • Package scanning
  • HAZMAT endorsement
  • Delivery schedule development
  • Materials transport
  • Route management
  • Quality assurance
  • Delivery recordkeeping

Timeline

Pickup and Delivery Driver

Amazon
03.2022 - 05.2024

Order Processor

Grainger Industrial Supply
01.2017 - 01.2021

Shipping and Receiving Clerk

Flightstar Aircraft Services
06.2011 - 12.2016

Jose Marti
Milagros Rodriguez