Milagros Thunberg
Fredonia
Summary
As a Corrections Officer I bring calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Provides supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.
Overview
11
11
years of professional experience
Work History
Correctional Officer
NYDOCCS
Romulus
10.2024 - Current
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Transported inmates to court, doctor appointments and work sites.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Performed head counts, checking cells for missing inmates.
- Instructed inmates on work detail and oversaw work-site transportation.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Inspected cells and other areas for contraband and safety hazards.
Direct Support Professional
DDSO
Fredonia
09.2023 - 10.2024
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted clients with maintaining good personal hygiene.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Transported clients to doctor's appointments and errands.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Followed care plan and directions to administer medications.
- Provided guidance and support to ensure safety of individuals served.
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Helped clients get in and out of beds and wheelchairs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Facilitated social interactions between participants and their peers in the community.
- Reported changes in client condition to administrators, facilitating nursing intervention.
Direct Support Professional
The Resource Center
Dunkirk
04.2014 - 09.2023
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Transported clients to doctor's appointments and errands.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Followed care plan and directions to administer medications.
- Provided guidance and support to ensure safety of individuals served.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Helped clients get in and out of beds and wheelchairs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Education
High School Diploma -
Jamestown High School
Jamestown, NY06-2011
Skills
- Conflict resolution
- Inmate transportation
- Behavior observation
- Emergency response
- De-escalation techniques
- Search procedures
- Safety protocols
- Team collaboration
- Incident reporting
- Monitoring activities
- Firearms proficiency
- Observation techniques
- Facility security
- Safety
- Mental health awareness
- Ethical standards of conduct
- Perimeter control
- Self-defense tactics
- Inmate supervision
- Weapons training
- Inmate monitoring
Timeline
Correctional Officer
NYDOCCS
10.2024 - Current
Direct Support Professional
DDSO
09.2023 - 10.2024
Direct Support Professional
The Resource Center
04.2014 - 09.2023
High School Diploma -
Jamestown High School