Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milagros Thunberg

Fredonia

Summary

As a Corrections Officer I bring calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Provides supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.

Overview

11
11
years of professional experience

Work History

Correctional Officer

NYDOCCS
Romulus
10.2024 - Current
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Transported inmates to court, doctor appointments and work sites.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Performed head counts, checking cells for missing inmates.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Inspected cells and other areas for contraband and safety hazards.

Direct Support Professional

DDSO
Fredonia
09.2023 - 10.2024
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted clients with maintaining good personal hygiene.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Transported clients to doctor's appointments and errands.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Followed care plan and directions to administer medications.
  • Provided guidance and support to ensure safety of individuals served.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Helped clients get in and out of beds and wheelchairs.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Facilitated social interactions between participants and their peers in the community.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

Direct Support Professional

The Resource Center
Dunkirk
04.2014 - 09.2023
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted clients with maintaining good personal hygiene.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Transported clients to doctor's appointments and errands.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Followed care plan and directions to administer medications.
  • Provided guidance and support to ensure safety of individuals served.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Helped clients get in and out of beds and wheelchairs.
  • Documented current patient information to update vital signs, behaviors, and eating habits.

Education

High School Diploma -

Jamestown High School
Jamestown, NY
06-2011

Skills

  • Conflict resolution
  • Inmate transportation
  • Behavior observation
  • Emergency response
  • De-escalation techniques
  • Search procedures
  • Safety protocols
  • Team collaboration
  • Incident reporting
  • Monitoring activities
  • Firearms proficiency
  • Observation techniques
  • Facility security
  • Safety
  • Mental health awareness
  • Ethical standards of conduct
  • Perimeter control
  • Self-defense tactics
  • Inmate supervision
  • Weapons training
  • Inmate monitoring

Timeline

Correctional Officer

NYDOCCS
10.2024 - Current

Direct Support Professional

DDSO
09.2023 - 10.2024

Direct Support Professional

The Resource Center
04.2014 - 09.2023

High School Diploma -

Jamestown High School
Milagros Thunberg