Devin J. Vargo
Loxahatchee Groves,FL
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
11
11
years of professional experience
Work History
Account Manager - B2B Business Development
Oxford Global Resources Inc
Palm Beach Gardens, FL
03.2025 - Current
- Managed and maintained relationships with existing clients to ensure customer satisfaction.
- Consistently exceeding weekly and monthly KPIs, hitting over 100% of my quota.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Presented product features and advantages to potential customers during sales meetings.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Negotiated contracts with clients to maximize profitability.
- Collaborated with sales team to determine best ways to drive market share.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
Loan Specialist/Sales Associate
LendingPoint
Kennesaw, GA
12.2021 - 01.2024
- Reviewed loan agreements to confirm completeness and accuracy.
- Submitted loan applications to underwriter for verification and recommendations.
- Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
- Delivered high levels of customer service to facilitate smooth processes.
- Performed daily maintenance of loan applicant database.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Make high volume out bound calls to current customers to retain business and follow up with customer experience.
Member Relations Specialist
Guardians Credit Union
West Palm Beach, FL
05.2018 - 12.2021
- Answered member questions about products and services.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
- Delivered quality service by assessing, advising and assisting credit union members.
Teller
Guardians Credit Union
West Palm Beach, FL
02.2016 - 05.2018
- Maintained confidentiality of bank records and client information.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Trained employees on cash drawer operation.
- Balanced daily cash deposits and vault inventory with zero error rate.
Master of Ceremonies, Spa Call Center, Spa Front Desk
Eau Spa
LendingPointManalapan, FL
12.2013 - 02.2016
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
Some College (No Degree) -
Palm Beach State College
High School Diploma -
John I Leonard High School
Skills
- Telephone and email etiquette
- Lead generation
- Account growth
- Pipeline management
- Strategic account development
- Relationship management
- Sales presentations
- Customer Service-Focused
- Sales Expertise
- Excellent Time Management
- Excellent communicator
- Expert in negotiations
- Business development and planning
Timeline
Account Manager - B2B Business Development
Oxford Global Resources Inc
03.2025 - Current
Loan Specialist/Sales Associate
LendingPoint
12.2021 - 01.2024
Member Relations Specialist
Guardians Credit Union
05.2018 - 12.2021
Teller
Guardians Credit Union
02.2016 - 05.2018
Master of Ceremonies, Spa Call Center, Spa Front Desk
Eau Spa
12.2013 - 02.2016
Some College (No Degree) -
Palm Beach State College
High School Diploma -
John I Leonard High School
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