Milah Le
Goglow
Upper Darby,PA
3
years of professional experience
Dynamic beauty professional with hands-on experience in client consultations, product recommendations, and sales. Skilled at building strong client relationships and delivering personalized service that drives results. Passionate about beauty trends and creating a welcoming, confidence-boosting experience for every client.
Work History
Spray Tan Technician
10 Months- Maintained 60%+ product attachment rate by recommending tailored skincare and aftercare products for each client's skin tone and goals during client consultations
- Implemented a customer loyalty program, selling up to 12 memberships in a month, which rewarded clients with discounts or special offers, resulting in higher rates of repeat business
- Enhanced overall salon experience by maintaining up-to-date knowledge on industry trends and offering expert advice on various product lines.
- Developed strong client relationships, driving repeat business and referrals
- Supported team members in daily tasks, fostering a collaborative work environment focused on quality service delivery for all clients.
- Administered spray tanning sessions, ensuring even application and client satisfaction.
Manicurist and Pedicurist
3 Months- Consulted with clients to understand style preferences, delivering tailored manicures and pedicures that ensured satisfaction with every service.
- Assisted in marketing efforts by showcasing completed work on social media platforms, generating increased interest and attracting new clientele.
- Contributed to a positive workplace culture by demonstrating professionalism, punctuality, and a commitment to teamwork.
- Maintained a clean and sanitized work environment, adhering to all health and safety regulations.
- Streamlined inventory management by implementing an organized system for tracking supplies and ordering replenishments as needed.
Shift Leader
1 Year 7 Months- Trained new baristas in drink and food preparation, cash handling, cleaning procedures to ensure consistent service quality
- Resolved customer complaints swiftly to uphold high satisfaction levels.
- Monitored cash at shift changes and closings to identify shortages or overages.
- Processed orders and facilitated customer payments using POS system.
- Prepared and served high-quality beverages and baked goods in a fast-paced environment.
Education
High School Diploma
Skills
Product knowledge
Client consultations
Sales/upselling
Customer service
Teamwork/collaboration
Communication skills
Languages
Vietnamese
Native or Bilingual
Timeline
Spray Tan Technician
Goglow
09.2025 - CurrentRead More
Manicurist and Pedicurist
Luxury Nails Salon
06.2025 - 09.2025Read More
Shift Leader
Paris Baguette
10.2023 - 05.2025Read More
Upper Darby High School
High School Diploma
Read More