Milan Tomvich
Parrish
Summary
Dynamic Loss Prevention Officer with extensive expertise at The Ritz Carlton Sarasota, specializing in incident investigation and theft deterrence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
THE RITZ CARLTON SARASOTA
Sarasota
04.2024 - Current
- Monitored premises to deter theft and ensure guest safety.
- Conducted investigations into suspicious activities and incidents.
- Collaborated with hotel staff to enhance security protocols.
- Trained new employees on loss prevention policies and procedures.
- Prepared security reports to document and log theft, accidents and safety violations.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Escorted undesirable persons off property to minimize security violations.
- Performed regular security audits to ensure policies are being followed correctly.
- Conducted internal investigations into employee theft or policy violations.
Server
Walts Fish Market And Restaurant
Sarasota
01.2013 - 09.2023
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu explanations and recommendations for guests.
- Collaborated with kitchen staff to synchronize food preparation and delivery.
- Handled cash and processed payments accurately and efficiently.
- Trained new servers on restaurant procedures and customer service standards.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Resolved guest complaints promptly to ensure satisfaction during visits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Restaurant Manager
Walts Fish Market And Restaurant
Sarasota
01.2013 - 09.2023
- Opened restaurant for early morning staff, preparing and setting up dining areas and bar.
- Oversaw daily fish deliveries, ensuring top-tier quality and freshness of all products.
- Managed fish market attendants, coordinating with chefs on daily lunch and dinner specials.
Education
High School Diploma -
SARASOTA HIGH SCHOOL
Sarasota, FL05-2009
Skills
- Security audits
- Incident investigation
- Theft deterrence
- Policy enforcement
- Emergency response
- Risk assessment
- Customer service
- Training development
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Leadership skills
- Conflict resolution
- First aid training
- Reliability
- Analytical thinking
Affiliations
- IM VERY SOCIAL AND GREAT AT SHAKING HANDS AND BUILDING RELATIONSHIPS WITH PEOPLE
- I HAVE A VERY DEVELOPED AND DETAILED WORK ETHIC
- VERY QUICK LEARNER
Languages
English
Professional
Serbian
Elementary
Certification
- CPR CERTIFIED
References
References available upon request.
Timeline
Loss Prevention Officer
THE RITZ CARLTON SARASOTA
04.2024 - Current
Server
Walts Fish Market And Restaurant
01.2013 - 09.2023
Restaurant Manager
Walts Fish Market And Restaurant
01.2013 - 09.2023
High School Diploma -
SARASOTA HIGH SCHOOL