Milana Eaves
Moorpark,CA
Summary
Dynamic team member at Lazertag Extreme with a strong focus on customer service and problem-solving. Enhanced event operations and increased customer satisfaction through effective communication and adaptability. Proven ability to manage private events and maintain a clean, organized workspace, ensuring a safe and efficient environment for both staff and guests.
Overview
2
2
years of professional experience
Work History
Team Member
Lazertag Extreme
Simi Valley, CA
10.2023 - 09.2025
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Efficiently operated birthday parties, ensuring the events was smooth and easy for parents
- Collaborated with team members to achieve project goals and enhance service delivery.
- Maintained cleanliness and organization of work area to promote efficiency and safety.
- Managed private events by speaking and coordinating with large companies in order to plan and have everything be properly ran
- Provided support during peak hours, adapting quickly to changing demands and priorities.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated the cafe by taking orders as well as preparing food for customers
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor of Science - Environmental Science
University of California, Los Angeles
Los Angeles, CA05-2029
High School Diploma -
Simi Valley Highschoool
Simi Valley, CA05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Complaint resolution
- Order preparation
- Adaptability and flexibility
- Attention to detail
Timeline
Team Member
Lazertag Extreme
10.2023 - 09.2025
Bachelor of Science - Environmental Science
University of California, Los Angeles
High School Diploma -
Simi Valley Highschoool