Miland Valencia MHA, CNMT (CT), RT (R)
Odenton,MD
Summary
Highly analytical Healthcare Management Professional combining more than 20 years of experience in health information systems, quality, performance improvement, project management, cost analysis and patient care providing positive clinical outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor Nuclear Medicine/Ultrasound Department
Baltimore VA Medical Center
10.2018 - Current
- GS 12/0601/ 40 hours per week
- Motivated and supervised 8 employees in the Nuclear Medicine and Ultrasound departments
- Worked closely with faculty and administrative staff to meet organizational goals.
- Working as a Nuclear Medicine Technologist when needed to provide departmental support for patient care.
- Experience in Joint Commission, NRC, NHPP, DOD and state regulations/policies pertaining to nuclear medicine, radiology and federal institutions
- Provided new employees with training and ongoing guidance on organizational procedures, policies and best practices.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help technologists and staff improve understanding of equipment and care best practices.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Facilitated hiring of qualified Radiology personnel by interviewing applicants and making recommendations for employment.
- Developed, implemented, revised and evaluated policies and procedures.
- Spearheaded and implemented new projects to expand Nuclear Medicine and Radiology to include space planning and design of imaging suites.
- Conducted literature and coding reviews to adhere to state and federal standards.
- Redesigned workflow processes for patient access resulting in increase of workload efficiency by 200%
- Conducted routine department inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Worked hand in hand with Radiation Safety Officer to comply with all federal regulations for radioactive materials handling.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks. Analyzing and evaluating data for nuclear medicine and ultrasound to meet VHA established goals and measures.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Prepared weekly employee work schedules for team members. Designing improvement plans to organize the departments needs for future forecasts.
- Worked with supervisors to maintain status reports and update information for clinical orders management. Analyzing these reports and providing status reports.
- Developed isotope contracts for high value dollar radio-pharmaceuticals to provide essential service to veterans. Perform cost analysis of nuclear medicine budget.
- Contract Officer Representative duties to include contract development, approved credit card holder and authorizing official for radiology fund control point and purchase orders.
- Contract Officer Representative duties that include approving and reviewing invoices.
- Contract Officer Representative duties to include evaluation of contracts for performance
Nuclear Medicine Technologist/PRN
Baltimore Washington Medical Center
01.2007 - Current
- Highly skilled healthcare professional with over 16 years of experience conducting physiological studies for diagnostic quality imaging.
- Prepare and administer radioactive chemical compounds, known as radiopharmaceuticals.
- Perform patient imaging procedures using sophisticated radiation-detecting instrumentation.
- Provide computer processed data and image enhancement analysis.
- Analyze biologic specimens in laboratory. Provide images, data analysis, and patient information to physician for diagnostic interpretation.
- Developed and implemented improved diagnostic standards for inpatient and outpatient exams in alignment with department goals.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Evaluated new imaging sequence protocols and processes and executed prescribed nuclear medicine procedures.
- Calibrated and prepared radioactivity and radiopharmaceuticals to administer to patients.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
Nuclear Medicine Technologist/PRN
Holy Cross Hospital
01.2012 - Current
- Highly skilled healthcare professional conducting physiological studies for diagnostic quality imaging with over 16 years of experience in Nuclear Medicine.
- Prepare and administer radioactive chemical compounds, known as radiopharmaceuticals.
- Perform patient imaging procedures using sophisticated radiation-detecting instrumentation. Provide computer processed data and image enhancement analysis.
- Analyze biologic specimens in laboratory.
- Provide images, data analysis, and patient information to physician for diagnostic interpretation.
- Practiced safe testing methods by limiting radiation exposure to patients and personnel
- Explained procedures to patients and families and answered questions to ease anxiety and encourage patient cooperation
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
X-Ray Technologist
Holy Cross Hospital - Holy Cross Hospital
01.2012 - Current
- Over 19 years of experience as a X-ray Technologist
- Experienced with DR, CR, and plain film
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Produced high-quality images for accurate, reliable review and interpretation.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Supervisor Nuclear Medicine Department GS-0642-11/40 Hours Per Week
Walter Reed National Military Medical Center
11.2010 - 10.2018
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Led planning and achievement of goals and objectives consistent with hospital mission and philosophy.
- Trained on average of 15 employees every year for continuing education in compliance with Joint Commission and Hospital standards.
- Established and maintained healthcare systems that safely met staff needs.
- Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
- Strategically planned methods to achieve operational goals and targets.
- Confidently managed overall operation of nuclear medicine services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and department maintenance.
- Highly skilled expert knowledge in healthcare systems and databases.
- Evaluated and conducted technical and functional research and analysis.
- Evaluated and assessed the competencies of radiology residents as part of the ACGME program, utilizing critical analysis and feedback skills to ensure high standards of medical education and patient care
Non Commissioned Officer E-5 SGT/40 Hours Per Week
United States Army
10.2002 - 11.2010
- Highly skilled individual that served in military for 8 years
- Gained leadership and management skills supervising over 15 employees
- Experience in training and implementation of Standard operating procedures
- Experienced in performance and quality improvement of hospital and department standards.
- Provided continued educations training to military and civilian employees to meet compliance Joint Commission Standards
- Provided employee performance reviews and recommendations
Education
Master of Science - Healthcare Management concentration in Health Informatics
05.2015
- Coursework in Human Resources Management and Accounting
- Coursework in Healthcare Administration
- Coursework in Community Health
- Coursework in Healthcare systems and Databases
Bachelor of Science - Healthcare Management
02.2013
- Coursework in Health Services Administration and Business
Bachelor of Science Major - Biology
09.2002
Bachelor of Science Major - Biology
09.1998
Skills
- Budgeting proficiency and project management to include problem solving and strategic planning
- Strong presentation and communication skills, research and data analysis along with Microsoft word and Excel proficiency
- Quality improvement and knowledge in Healthcare Systems and Databases
- Analyzing and developing policies and programs for radiology
- Development of federal contracts to support Radiology/Nuclear Medicine isotope acquisition
- FAC COR Level II certified
- SEPG/EER equipment acquisition submission and procurement
- Well versed in VA applications to include VISTA and CPRS
- Staff Training
- Project Management
- Financial Management
Accomplishments
- Patient-focused Medical Administrator with more than 15 years experience working in a busy medical department serving diverse populations.
- Patient-oriented Medical Administrator with strong attention to detail, professional telephone etiquette and organization skills.
- Health Systems Administrator with over 15 years experience providing technical solutions through high-quality service and support.
- Devised effective policies and protocols resulting in 100% compliance with audit requirements.
- Participated in Risk Management committee resulting in Joint Commission readiness for Hospital Inspections and Quality of Care for both the Nuclear Medicine and Ultrasound departments
- Over 15 years experience as a Nuclear Medicine Technologist. (CNMT CT)
- Over 15 years experience as a Radiographer. (RT R)
Certification
- Certified Nuclear Medicine Technologist (CNMT) (CT)
- Certified Radiographer (RT, R) ARRT
- BLS
- Federal Acquisitions Contracting Level 2 (COR 2)
- Lean Six Sigma (Greenbelt)
Timeline
Supervisor Nuclear Medicine/Ultrasound Department - Baltimore VA Medical Center
10.2018 - Current
Nuclear Medicine Technologist/PRN - Holy Cross Hospital
01.2012 - Current
X-Ray Technologist - Holy Cross Hospital - Holy Cross Hospital
01.2012 - Current
Supervisor Nuclear Medicine Department GS-0642-11/40 Hours Per Week - Walter Reed National Military Medical Center
11.2010 - 10.2018
Nuclear Medicine Technologist/PRN - Baltimore Washington Medical Center
01.2007 - Current
Non Commissioned Officer E-5 SGT/40 Hours Per Week - United States Army
10.2002 - 11.2010
Trident University International - Master of Science, Healthcare Management concentration in Health Informatics
Trident University International - Bachelor of Science, Healthcare Management
University of Maryland - College Park - Bachelor of Science Major , Biology
University of Maryland Eastern Shore - Bachelor of Science Major, Biology