MILANDY DEMOSTHENE
Miami,FL
Summary
Dynamic Housekeeping Supervisor with a proven track record at Fountain Blue Hilton, enhancing cleaning and sanitation standards and elevating guest relations through meticulous supervision and training. Skilled in customer service and adept at improving team performance, demonstrated by increased efficiency. Expertise in housekeeping knowledge and a mentor to new staff, ensuring high-quality service.
Overview
8
8
years of professional experience
Work History
House Keeping Supervisor
Fountain Blue Hilton
10.2021 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
Amazon Service Return
Amazon
03.2020 - 05.2021
Bosser in a Restaurant
Cafe Milano
06.2018 - 06.2020
Dish Washer
Laure Fisher
06.2016 - 12.2018
Education
Central Sterile Processing Certificate
Lindsey Hopkins Technical College
750 NW 20th Street Miami Fl, 3314707.2025
Associate of Science - Political Science And Government
Universite Roi Henry Christophe
Cap-Haitian, Haiti08.2017
High School Diploma -
College Simone De Beauvoir
Cap-Haitian, Haiti06.2012
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
Languages
English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Professional Working
Timeline
House Keeping Supervisor
Fountain Blue Hilton
10.2021 - Current
Amazon Service Return
Amazon
03.2020 - 05.2021
Bosser in a Restaurant
Cafe Milano
06.2018 - 06.2020
Dish Washer
Laure Fisher
06.2016 - 12.2018
Central Sterile Processing Certificate
Lindsey Hopkins Technical College
Associate of Science - Political Science And Government
Universite Roi Henry Christophe
High School Diploma -
College Simone De Beauvoir
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