Milany Hernandez
Summary
Organized and dedicated candidate successful at managing multiple priorities with a positive attitude, attention to detail, and strong decision-making skills. Self-motivated work ethic with willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pre-School Teacher
Magnolia Day School
08.2022 - Current
- Developed and executed weekly lesson plans and activities to stimulate physical, social and intellectual growth.
- Established positive communication with parents in daily conversation and formal conferences.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Created safe, interactive and nurturing learning environment for preschoolers.
Events Team Member
Seadog Cantina
03.2021 - 07.2022
- Assisted with event marketing activities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Oversaw event operations to keep running smoothly.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Ran concession stand by preparing food and serving drinks for patrons.
Credit Specialist
Macy's Credit And Customer Service
08.2019 - 10.2020
- Monitored appropriateness of credit limits on customers, making changes to realign operations with policies and targets.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Adhered to banking standards and government lending guidelines for loan services.
- Updated client accounts with new information and verified data for informed credit approvals.
Membership Specialist
YMCA
05.2018 - 07.2019
- Maintained membership database, ensuring that all information was current and accurate.
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Shift Supervisor
Panera Bread
10.2015 - 03.2018
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Largo High School
Largo, FL05.2017
Skills
- Strong Work Ethic and Dependable
- Detail Oriented
- Relationship-building
- Solution Oriented
- Managing Files and Records
- Multitasking
- Effective Verbal and Written Communication
- Data Entry
- Accuracy and Efficiency
Timeline
Pre-School Teacher
Magnolia Day School
08.2022 - Current
Events Team Member
Seadog Cantina
03.2021 - 07.2022
Credit Specialist
Macy's Credit And Customer Service
08.2019 - 10.2020
Membership Specialist
YMCA
05.2018 - 07.2019
Shift Supervisor
Panera Bread
10.2015 - 03.2018
High School Diploma -
Largo High School