Productive candidate with highly developed skills. Hands-on experience managing financial resources and providing exceptional customer service. Skilled in managing and maintaining operations and staff according to policies and regulations.
Overview
4
4
years of professional experience
Work History
Unit Manager
Waffle House Restaurant
01.2025 - Current
Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
Managed budgets and resources effectively to achieve financial goals and maximize profitability.
Made schedules for each shifts and managed upwards of 20 associates.
Made hiring and termination recommendations.
Ordered U.S food truck and ensured restaurant was production ready at all times.
Case Manager
The Fleming Firm
Atlanta, GA
08.2023 - 12.2024
Organized and maintained case files.
Drafted legal documents including motions and pleadings under attorney supervision.
Managed calendars and court dates and scheduled appointments with clients.
Tracked different case related expenses and monitored case budgets.
Senior Court Associate
Office of the Fulton County Clerk of Superior and Magistrate Courts
02.2023 - 07.2023
Received, opened, stamped filed and responded to daily inmate mail.
Processed Inmate mail, Orders and Extradition Waivers within the Odyssey Case Management System.
Forwarded documents such as inmate motions, letters or extraditions waivers to right parties (Litigation managers, Judges chambers, District Attorney's office, Governor's office).
Certified various documents including Orders, Extradition Waivers and Transcripts.
Intake specialist Intern
Law Clerk on Demand II
10.2022 - 02.2023
Collected information on divorce and eviction leads from multiple county courts.
Conducted research on processes used for record keeping by county courts in multiple States within the U.S.
Prepared comprehensive reports summarizing data analysis findings.
Created monthly bundles involving real estate leads for sale on the company’s website.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Tour Guide II
Georgia State University Welcome Center
11.2021 - 06.2022
Assisted front office by answering phone calls/ emails and updated internal system data as needed.
Enhanced visitor experience by providing engaging and informative tours of Georgia State University Campus while implementing strict adherence to safety guidelines.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Judicial Assistant Intern
Magistrate Court of Fulton County
01.2022 - 03.2022
Monitored civil/ criminal court hearings and kept records of verdicts.
Supported office by printing and scanning confidential documents.
Wrote legal documents such as memoranda to be reviewed by supervisor.
Education
Bachelor of Science - Criminal Justice, Legal Studies
Georgia State University
Atlanta, GA
Skills
Record and File Management
Analytical skills
Oral communication
Problem-solving skills
Attention to details
Data Entry
Time Management
Customer Service
MS Office
Management
Fluent in French
Timeline
Unit Manager
Waffle House Restaurant
01.2025 - Current
Case Manager
The Fleming Firm
08.2023 - 12.2024
Senior Court Associate
Office of the Fulton County Clerk of Superior and Magistrate Courts
02.2023 - 07.2023
Intake specialist Intern
Law Clerk on Demand II
10.2022 - 02.2023
Judicial Assistant Intern
Magistrate Court of Fulton County
01.2022 - 03.2022
Tour Guide II
Georgia State University Welcome Center
11.2021 - 06.2022
Bachelor of Science - Criminal Justice, Legal Studies