MILARY DIDE
Atlanta,Georgia
Summary
Detail-oriented professional with a background in unit management and team leadership, driving operational efficiency and collaboration. Currently pursuing a Bachelor's degree in Cybersecurity and Information Assurance, seeking an entry-level IT position to leverage technical skills and contribute to team success.
Overview
2
2
Languages
5
5
years of professional experience
Work History
UNIT MANAGER
Waffle House
01.2025 - 07.2026
- Managed daily administrative operations, scheduling, and payroll for 20+ employees, ensuring compliance with company policies and contributing to seamless workflow.
- Resolved customer issues through critical thinking and sound judgment, upholding high service standards and enhancing customer satisfaction.
- Maintained inventory records and prepared weekly sales reports while processing supply orders, facilitating uninterrupted operations and timely service delivery.
- Increased weekly sales volume by 20% while simultaneously reducing food and labor cost ratios by 35%, resulting in a higher net operating margin for the unit.
SENIOR COURT ASSOCIATE
OFFICE OF THE FULTON COUNTY CLERK OF SUPERIOR AND MAGISTRATE COURTS
11.2022 - 11.2024
- Processed 60+ pieces of inmate correspondence, legal documents, and court records monthly in Odyssey Case System, ensuring accurate digital records and strict confidentiality.
- Validate documentation for completeness, accuracy, and compliance before system processing, applying strong attention to detail across multiple digital records and priorities.
- Organized electronic and physical filing systems, retrieving records for judicial staff and outside agencies to enhance access to accurate case information.
- Collaborated with court personnel and law enforcement agencies to streamline case-processing workflows, reducing delays by 30% and ensuring timely, accurate records.
INTAKE SPECIALIST INTERN
LAW CLERK ON DEMAND II
07.2022 - 11.2022
- Conducted detailed research across 20+ court records and legal databases to locate and organize information for accurate case evaluations.
- Entered, reviewed, and verified case information in digital records, improving data accuracy throughout the client intake process.
- Prepared clear reports from research findings to organize technical and case-related information for attorneys in case preparation.
- Maintained accurate digital documentation and supported records-management processes with careful attention to data integrity and accessibility.
ADMINISTRATIVE ASSISTANT
GEORGIA STATE UNIVERSITY DEAN'S OFFICE
11.2021 - 06.2022
- Managed front-office communications, answered calls, scheduled meetings, and maintained visitor records to enhance user support.
- Organized office records and coordinated administrative tasks to support daily operations and improve information flow.
- Collaborated with staff, provosts, and students to address inquiries and coordinate requests, providing timely support across academic operations.
JUDICIAL ASSISTANT INTERN
MAGISTRATE COURT OF FULTON COUNTY
01.2022 - 03.2022
- Documented outcomes from 3+ daily hearings, enhancing case-management accuracy and supporting reliable court operations.
- Drafted monthly memoranda and legal summaries from organized court procedure information, ensuring accurate documentation for supervisor review.
- Organized and managed confidential documentation, protecting information integrity while ensuring authorized users could access needed records.
- Reviewed and documented hearing information to maintain accurate case records and facilitate effective information tracking for daily court operations.
Education
Bachelor of Science - Criminal Justice, Legal Studies
Georgia State University
Atlanta, GABachelor's degree - Cybersecurity and Information Assurance
Western Governor University
Atlanta12-2029
Skills
- Data Entry & Database Management
- Document management
- Microsoft Office
- Microsoft Office Suite (Word, Excel, Outlook)
- Administrative Support
- Research & Information Retrieval
- Confidential Records Handling
- Client Relations
- Inventory Control
- Data Privacy Management
- Critical Thinking
- Problem Solving
- Office Equipment Operation
Languages
English(Bilingual)
French(Bilingual)
Timeline
UNIT MANAGER
Waffle House
01.2025 - 07.2026
SENIOR COURT ASSOCIATE
OFFICE OF THE FULTON COUNTY CLERK OF SUPERIOR AND MAGISTRATE COURTS
11.2022 - 11.2024
INTAKE SPECIALIST INTERN
LAW CLERK ON DEMAND II
07.2022 - 11.2022
JUDICIAL ASSISTANT INTERN
MAGISTRATE COURT OF FULTON COUNTY
01.2022 - 03.2022
ADMINISTRATIVE ASSISTANT
GEORGIA STATE UNIVERSITY DEAN'S OFFICE
11.2021 - 06.2022
Bachelor of Science - Criminal Justice, Legal Studies
Georgia State University
Bachelor's degree - Cybersecurity and Information Assurance
Western Governor University