Milayna Darwish
Dearborn,MI
Summary
Strong skills in communication, management, and team collaboration, bringing compassionate care and exceptional service to every role. Organized and dependable, successful at managing multiple priorities with. Dependable and successful providing fast, high-quality service to guests in different settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, peers, and management.
Overview
3
3
years of professional experience
Work History
Physical Therapy Technician
Team Rehabilitation Physical Therapy
07.2023 - Current
- Enhanced patient comfort during treatment sessions by providing clear explanations and maintaining a supportive environment
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly
- Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly
Medical Assistant
Urgent Care
09.2022 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Restaurant Hostess/Restaurant Server
Caeser's Coney Island
03.2022 - 09.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
- Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
Crew Trainer
McDonald's
07.2021 - 03.2022
- Trained other employees in customer service, food safety, and performance requirements
- Providing high-quality, efficient service
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Improved customer satisfaction by providing friendly and efficient service at the register
- ddressing concerns or issues promptly and professionally
- Kept food preparation area, equipment, and utensils clean and sanitary
Education
Associate of Applied Science - Physical Therapy Assisstant
Henry Ford College
Dearborn, MI06.2025
Associate of General Studies - Science
Henry Ford College
Dearborn, MI06.2024
Skills
- Patient Communication
- Guest Engagement
- Exceptional customer service
- Food safety practices
- Relationship Management
- Problem-Solving
- Teamwork and Collaboration
Timeline
Physical Therapy Technician
Team Rehabilitation Physical Therapy
07.2023 - Current
Medical Assistant
Urgent Care
09.2022 - 07.2023
Restaurant Hostess/Restaurant Server
Caeser's Coney Island
03.2022 - 09.2022
Crew Trainer
McDonald's
07.2021 - 03.2022
Associate of Applied Science - Physical Therapy Assisstant
Henry Ford College
Associate of General Studies - Science
Henry Ford College
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