Milazel Pattaguan
Laie,United States
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Humanitarian Affairs Peace Ambassador
Humanitarian Affairs Asia
12.2023 - Current
- Developed fundraising initiatives with Youth Council partners in the Philippines, increasing their financial independence by 70%.
- Increased 30% of employment and educational rate for youth stakeholders through developed community outreach program.
- Conducted research on Restorative Justice among Overseas Filipino Workers and Philippines's Teenage Pregnancy Concerns, contributing valuable insights to inform the development of effective resolutions.
Library Circulation Technician
Brigham Young University-Hawaii
08.2023 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Provided excellent customer support in person and over the phone, offering tailored recommendations to meet needs.
- Assisted customers in navigating university website and placing online orders, improving overall user experience.
Volunteer
The Church of Jesus Christ of Latter-day Saints
01.2016 - Current
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies that lead to increased member attendance and participation by 90%.
- Exercised leadership capabilities by successfully motivating and inspiring others leading to 80% member retainment.
Housing Residential Advisor
Brigham Young University-Hawaii
05.2022 - 05.2023
- Developed programs enhancing camaraderie by 20% and safety measures by 15%.
- Provided support to residents during emergencies, coordinating with appropriate campus resources as needed.
- Provided referral services and connected students with resources to facilitate access to support and meet individual needs.
Food Server
Polynesian Cultural Center
08.2021 - 05.2022
- Established rapport with customers, fostering personalized service experiences that increased in costumer satisfaction by 60%.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Improved server capabilities through the onboarding of skilled personnel, resulting in enhanced system efficiency and reliability.
Administrative Assistant
Gosi Norte Local Government Unit
09.2020 - 06.2021
- Worked with local government officials to identify and resolve issues, achieving 80% productivity improvement within the team.
- Established good communication skills with clients, recordkeeping, and data entry for increased efficiency.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Missionary Volunteer
The Church of Jesus Christ of Latter-day Saints
02.2019 - 08.2020
- Empowered individuals with valuable life skills through workshops on topics like effective communication and conflict resolution.
- Ued technology such as social media to coordinate successful communication and promotions that increased work efficiency by 40%.s
- Bridging local communities and organizations through programs for successful partnerships.
Education
Bachelor of Science - Psychology
Brigham Young University-Hawaii
Laie, Hawaii12.2024
Bachelor of Science - Biology, General
Saint Paul University Philippines
Tugeugarao City, Philippines04.2018
High School -
Gosi National High School
Tuguegarao City, Philippines04.2016
Certification
- Member-Phi Kappa Phi Honor Society
- Adult & Pediatrics First Aid/CPR/AED with Life-Threatening Bleeding and Tourniquet Application
- Group 2: IRB Members Security Risk Management Essentials Certificate
- Nonprofit Board Member Essentials Certificate Program
Timeline
Humanitarian Affairs Peace Ambassador
Humanitarian Affairs Asia
12.2023 - Current
Library Circulation Technician
Brigham Young University-Hawaii
08.2023 - Current
Housing Residential Advisor
Brigham Young University-Hawaii
05.2022 - 05.2023
Food Server
Polynesian Cultural Center
08.2021 - 05.2022
Administrative Assistant
Gosi Norte Local Government Unit
09.2020 - 06.2021
Missionary Volunteer
The Church of Jesus Christ of Latter-day Saints
02.2019 - 08.2020
Volunteer
The Church of Jesus Christ of Latter-day Saints
01.2016 - Current
Bachelor of Science - Psychology
Brigham Young University-Hawaii
Bachelor of Science - Biology, General
Saint Paul University Philippines
High School -
Gosi National High School
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