Milda I. Roman Rivera
Summary
Dynamic professional with a strong background in customer service and event coordination at DFMWR. Proven ability to enhance organizational efficiency and maintain high standards of cleanliness. Skilled in vehicle diagnostics and repairs, complemented by effective time management and problem-solving abilities. Committed to fostering a positive work environment and supporting team success.
Overview
27
27
years of professional experience
Work History
Community Club & Conference Center's Assistant
DFMWR/Community Club & Conference Center
02.2025 - Current
- Provides cashier services
- Assists in preparing community club's activity rooms for special events
- Assists in food preparation (e.g., kitchen and buffet area)
- Maintains areas of the community club clean and organized (e.g., silverware, cutlery, plates, glasses, tables, dishwasher, floors)
- Contributes to a positive work environment with strong interpersonal skills and proactive teamwork attitude
- Greets guests in with friendliness and professionalism
Volunteer
Army Community Service
12.2024 - Current
- Created float for the Holiday Celebration's Parade
- Supported the Domestic Violence Prevention Month's events (e.g., Pets Against Violence)
- Assisted during the development of the Stress Management Room
Volunteer
DFMWR/Waterspout
03.2020 - Current
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
Special Assignments/Tasks
DFMWR Special Events & Community Club
03.2013 - Current
- Provided waitress services
- Assisted in preparing community club's activity rooms for special events
- Assisted in food preparation (e.g., kitchen and buffet area)
- Provided support in the Mass Care during the aftermath of Hurricane Maria in 2017
- Maintained areas of the community club clean and organized (e.g., silverware, cutlery, plates, glasses, tables, dishwasher, floors)
- Assembled and disassembled inflatables and other playground's equipment entertainment
- Supervised playgrounds (e.g., inflatables) and other areas during the Special Events Program's activities
- Worked effectively in fast-paced environments (Specials Events and Community Club)
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Mechanic
DFMWR/Automotive Skills Center
03.1998 - Current
- Automotive Mechanic
- Vehicle Inspection Technician
- Vehicle Air Conditioning Technician
- Inspects and tests equipment to locate worn and damaged parts
- Replaces damaged, missing, or defective parts with new and refurbished components
- Performs diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Performs preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles
Office Data Entry Clerk
Caribbean Temporary Services
12.1997 - 05.1998
- Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval
- Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security
- Streamlined data entry processes with the use of specialized software
- Supervised and provided training new employees on data entry procedures, ensuring a seamless transition into the role
Education
Certificate: Basic in Electronic And Electricity - Electronic Engineering
Universidad of Puerto Rico (UPR)
Rio Piedras, Puerto Rico12-2004
Certificate of Technical Studies - Refrigeration And Air Conditioning
Professional Technical Institution
Bayamon, Puerto Rico09-2001
Course - Data Entry
Interantional Computer College
Bayamon, Puerto Rico02-1997
Seamanship Course - Sail And Power Boating
UPR
Rio Piedras, Puerto Rico09-1995
USPS Boating Course - Water Safety
United States Power Squadron
San Juan, Puerto Rico12-1994
High School Diploma -
Centro De Oportunidades Educativas (COE)
Guaynabo, Puerto Rico12-1977
Skills
- Effective organization skills
- Helps co-workers as needed
- Initiative and problem-solving
- Attention to details
- Strong work ethics
- Effective Time management
- Positive professional attitude
- Independence and self motivated
- Excellent internal and external customer service skills
AWARDS
•Garrison Command Team Certificate of Appreciation: 24 January 2025
•Volunteer Appreciation Certificates: 1997 - 26 April 2024
•Certificate in recognition of Twenty-Five Years of service in the Government of the
United States of America: 12 February 2024
•4th of July Celebration Certificates: Different years
•DCA Employee of the Month and Quarter: (July 2022) & (July - September 2022)
•Certificates of Appreciation: 9 March 2007; 29 June 2006; 10 August &
30 November2017; 25 July 2018
•Commendation Certificates: 19 February 2003, 2004, 2005, 2007, 2008,
•Certificate in recognition of the excellent work OIC Department (AT&T of PR):
31 October 1997
Timeline
Community Club & Conference Center's Assistant
DFMWR/Community Club & Conference Center
02.2025 - Current
Volunteer
Army Community Service
12.2024 - Current
Volunteer
DFMWR/Waterspout
03.2020 - Current
Special Assignments/Tasks
DFMWR Special Events & Community Club
03.2013 - Current
Mechanic
DFMWR/Automotive Skills Center
03.1998 - Current
Office Data Entry Clerk
Caribbean Temporary Services
12.1997 - 05.1998
Certificate: Basic in Electronic And Electricity - Electronic Engineering
Universidad of Puerto Rico (UPR)
Certificate of Technical Studies - Refrigeration And Air Conditioning
Professional Technical Institution
Course - Data Entry
Interantional Computer College
Seamanship Course - Sail And Power Boating
UPR
USPS Boating Course - Water Safety
United States Power Squadron
High School Diploma -
Centro De Oportunidades Educativas (COE)
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