Summary
Overview
Work History
Education
Skills
Certification
Volunterism
References
Timeline
Generic

Mildred Diaz

Plant City,FL

Summary

Positive and upbeat healthcare team member trained in nursing fundamentals, medical terminology and anatomy. Multitasks in fast-paced environments and provides level-headed emergency response. Highly organized with service-oriented approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Nurse Apprentice

South Florida Baptist Hospital
Plain City, OH
09.2023 - Current
  • Provided emotional support to patients and their families during difficult times.
  • Educated patients and families about health promotion and disease prevention strategies.
  • Adhered to HIPAA regulations when handling confidential information related to patients' health records.
  • Ensured that all safety protocols were followed while providing patient care.
  • Performed sterile procedures such as dressing changes and wound irrigation and debridement.
  • Observed and reported changes in patient conditions to nursing staff.
  • Provided basic patient care, such as taking vital signs and assisting with activities of daily living.
  • Maintained accurate documentation of patient care services provided.
  • Participated in patient rounds and discussions with members of the healthcare team.
  • Attended educational seminars related to nursing practices and standards of care.
  • Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
  • Documented information about patient care, vitals and condition markers in computer system.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Bilingual Sales Consultant

Progressive Auto Insurance
Riverview, FL
11.2013 - 08.2019
  • Greeted customers in both English and Spanish, providing excellent customer service.
  • Organized daily workloads according to priorities set by management team.
  • Handled all incoming calls from Spanish-speaking customers in a professional manner.
  • Participated in training sessions focused on improving selling skills and knowledge of products offered.
  • Performed data entry tasks related to customer profiles, orders, invoices.
  • Resolved customer inquiries and complaints quickly and efficiently.
  • Asked customers questions to understand needs and listened to responses to gather information.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.

Education

Bachelor of Science - Nursing

Arizona College of Nursing
Tampa, FL
04-2024

High School Diploma -

Escuela Superior Juana Colon
Comerio, PR
05-2001

Skills

  • Community Health
  • Vital Signs Monitoring
  • Basic Life Support
  • Health Promotion
  • EHR Software - CERNER
  • Proficient in Spanish

Certification

  • BLS Certified

Volunterism

  • Local food pantry event organized by Keeney Chapel for the homeless Veterans and First Responders.
  • Local school functions to assist with field trips and book fairs.

References

References available upon request.

Timeline

Nurse Apprentice

South Florida Baptist Hospital
09.2023 - Current

Bilingual Sales Consultant

Progressive Auto Insurance
11.2013 - 08.2019

Bachelor of Science - Nursing

Arizona College of Nursing

High School Diploma -

Escuela Superior Juana Colon
Mildred Diaz