MILDRED MENDS
Social Work
Laurel,MD
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Social Work Intern
Montgomery County Circuit Court
Rockville, MD.
08.2022 - Current
- Served as a facilitator, advocate, and liaison, working with individuals and their families to identify barriers to court orders.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Represented organization within local communities to provide advocacy services to clients and establish relationships with other organizations.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
Care Coordinator
Jewish Social Services Agency
Rockville, MD.
10.2021 - Current
- Facilitated care coordination within a Systems of Care framework using a High-Fidelity Wraparound practice approach to children, youth and families with intensive needs who are multi-systemically involved
- Served as a facilitator, advocate, and liaison, working with individuals and their families to identify strengths and needs
- Discharge planning referrals to other systems of care and mental health agencies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used company software and databases to maintain records of services performed and patient conditions.
Behavior Technician / In-Home Autism Instructor
Trellis Services, LLC
Sparks, MD
09.2017 - Current
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Worked as part of collaborative team to address changing needs of children and families.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Supports Planner
Service Coordination Inc, Howard County
Laurel, MD
09.2020 - 10.2021
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Executive Assistant
Private Hire
01.2012 - 08.2021
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Volunteered to help with special projects of varying degrees of complexity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
Master of Science -
George Mason University
Fairfax Virginia 08.2021 - Current
Bachelor of Science - Deaf Studies and Psychology
Towson University
08.2016 - 05.2020
Skills
Applied Behavior Analysis (ABA)Behavorial Conflict ManagementCrisis Management
Deaf Culture
Google ApplicationsMicrosoft Office SuiteProgram ManagementSocial Media EngagementStudent DevelopmentCase records management
Database Management
Community resource knowledge
Knowledge of medical and psychiatric terminology
Psychosocial assessments expert
Staff Management
Employee training
Client advocacy
Hiring and recruitment knowledge
Training and Development
Affiliations
Member, National Academic Advising Association (NACADA) Board Member, Hilma’s Heart Community Organization, Board Member of Diversity, Equity, and Inclusion at JSSA
Timeline
Social Work Intern
Montgomery County Circuit Court
08.2022 - Current
Care Coordinator
Jewish Social Services Agency
10.2021 - Current
Master of Science -
George Mason University
08.2021 - Current
Supports Planner
Service Coordination Inc, Howard County
09.2020 - 10.2021
Behavior Technician / In-Home Autism Instructor
Trellis Services, LLC
09.2017 - Current
Bachelor of Science - Deaf Studies and Psychology
Towson University
08.2016 - 05.2020
Executive Assistant
Private Hire
01.2012 - 08.2021