Hi, I’m
Mildred Miller
Las Vegas,NV
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
9
years of professional experience
Work History
Sterling Talent SolutionsLas Vegas, NV
Supervisor
03.2018 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
Sterling Talent SolutionsSan Bernardino, CA
Criminal Researcher
05.2014 - 04.2018
Job overview
- Gathered and organized information for research purposes.
- Performed research into study topics to increase knowledge and to provide valuable contributions
- Collaborated with staff to develop and implement best practices and accomplished all team goals.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
Education
John Adams High SchoolOzone Park, NY
High School Diploma
06.1997
Skills
- Resolving Complaints
- Safe Work Methods
- Social Justice
- Player Engagement
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Scheduling and Coordinating
- Motivating Performers
- Employee Performance Management
- Supervising Employees
Timeline
Supervisor
Sterling Talent Solutions
03.2018 - Current
Criminal Researcher
Sterling Talent Solutions
05.2014 - 04.2018
John Adams High School
High School Diploma
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