Mildred Poyato
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Motek Cafe
Brickell City Center
05.2024 - Current
- Facilitated customer interactions by greeting and suggesting daily specials.
- Guided guests in food and beverage selections to improve overall dining enjoyment.
- Provided exceptional service to high volume of daily customers.
Personal Trainer
Self-employed
Miami, FL
04.2022 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs
- Mentored and motivated participants to achieve their fitness goals during exercise sessions, in person and virtually.
- Assisting with marketing efforts to retain exciting clients
- Creating personal nutritional plans that support overall health goals of clients. 100% of clients achieved their weight loss goals
- Motivating clients to reach their personal best by providing positive reinforcement. Receiving positive client feedback.
- Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
Lead Hostess
Motek Cafe
Brickell City Center
11.2023 - 04.2024
- Enhanced guest experiences by promptly addressing special requests and needs.
- Resolved customer complaints by notifying the manager of significant issues.
- Welcomed and escorted guests to their dining areas while presenting menus.
- Processed phone inquiries for reservation scheduling, takeout orders, and service-related questions.
- Managed staff by providing training, scheduling shifts, assigning duties
- Provided assistance to other departments during peak hours if needed.
Education
High School Diploma -
Southwest Senior High School
Miami, FLFRC® Mobility Specialist (FRCms) - Rehabilitation Therapy
Functional Range Conditioning Training
Skills
- Trilingual (English, Spanish, and Portuguese)
- Responsible
- Drive to succeed
- Strong communication skills
- Motivational
- Service marketing
- Relationship management
- Leadership & mentoring
Certification
- NFT CPT ( Certified Personal Trainer)
Timeline
Server
Motek Cafe
05.2024 - Current
Lead Hostess
Motek Cafe
11.2023 - 04.2024
Personal Trainer
Self-employed
04.2022 - Current
High School Diploma -
Southwest Senior High School
FRC® Mobility Specialist (FRCms) - Rehabilitation Therapy
Functional Range Conditioning Training
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