Compassionate RN Care Manager with a strong background in patient advocacy and interdisciplinary collaboration. Skilled in developing personalized care plans that improve patient outcomes, ensuring effective communication between patients, families, and healthcare providers.
Work History
RN Care Manager
5 Years 1 Month
PeaceHealth St. John Medical Center | 08.2021 - Current
Conducted comprehensive assessments and evaluations to identify patient needs and goals.
Coordinated patient care plans with interdisciplinary teams to improve health outcomes.
Facilitated effective communication between patients, families, and healthcare providers.
Developed educational resources for patients to enhance self-management skills.
Monitored patient progress and adjusted care plans based on ongoing evaluations.
Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
Served as a liaison between patients, healthcare providers, and insurance companies to ensure timely access to necessary services and resources.
Conducted comprehensive assessments of patients' physical, emotional, social, and environmental needs to inform personalized care plans.
Monitored and tracked important patient data to identify trends, inform care plan adjustments, and evaluate the effectiveness of interventions.
Reduced hospital readmissions through effective coordination of care, communication with patients, and proactive follow-up.
Strengthened continuity of care by collaborating with external agencies such as home health services or rehabilitation centers.
Advocated for patients'' rights and preferences in decision-making processes surrounding their healthcare management.
Established trusting relationships with patients and families through empathetic listening and consistent follow-through on commitments made during the care planning process.
Identified gaps in care for at-risk populations, leading to the development of targeted interventions to improve health outcomes.
Collaborated with interdisciplinary teams to develop and implement evidence-based interventions for complex medical conditions.
Facilitated patient education on disease management, medication adherence, and lifestyle modifications to promote optimal health.
Program Manager for Outpatient Behavioral Health
10 Months
Cascade Community Healthcare | 10.2020 - 08.2021
Developed and implemented project plans to optimize resource allocation and timelines.
Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Led cross-functional teams to execute strategic initiatives and drive project outcomes.
Identified process inefficiencies, implementing improvements that enhanced team productivity and communication flow.
Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Team Lead RN
2 Years
CASCADE EVALUATION AND TREATMENT CENTER | 10.2018 - 10.2020
Led team in developing and implementing treatment plans for diverse client needs.
Mentored junior staff, fostering professional growth and improving team performance.
Coordinated staff training sessions to enhance clinical skills and improve service delivery.
Streamlined intake processes, resulting in reduced wait times for clients seeking services.
Collaborated with multidisciplinary teams to address complex client cases effectively.
Advocated for clients' rights, ensuring compliance with regulatory standards and ethical practices.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
CNA/LPN/RN
2 Years 4 Months
Canterbury Inn Assisted Living & Memory Care | 06.2016 - 10.2018
Monitored vital signs, documenting changes to ensure timely intervention by nursing staff.
Implemented individualized care plans, fostering improved resident comfort and well-being.
Provided compassionate care, assisting residents with daily living activities and personal hygiene.
Trained new staff on best practices for resident care and facility protocols.
Administered medications and treatments according to established protocols and patient care plans.
Collaborated with interdisciplinary teams to develop comprehensive patient care strategies.
Educated patients and families regarding treatment plans, medications, and preventative health measures.
Conducted thorough patient assessments to ensure accurate diagnoses and effective interventions.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Associate of Arts - Nursing
Lower Columbia College | Longview, WA | 06.2018
Dean's List 2015-2018
Susan Multanen Memorial Scholarship Recipient 2016
High School Diploma
Mark Morris High School | Longview | 06.1997
Skills
Care coordination
Clinical assessment
Patient-centered care
Geriatric nursing
Dementia care
Healthcare documentation
HIPAA compliance
Home care coordination
Decision-making
Problem-solving
Critical thinking
Effective communication
Active listening
Patient advocacy
Teamwork
CPR/AED certified
Certification
Mental Health Professional, Cascade Community Healthcare - 2020