Mildrey Rodriguez
Miami,Fl
Summary
Dedicated professional with over ten years in public transit operations, ensuring safe and reliable transportation for passengers. Committed to adhering to strict safety protocols while delivering exceptional customer service and maintaining a positive travel experience.
Overview
15
15
years of professional experience
Work History
Bus Operator
HuttolSD
Austin, Texas
07.2022 - Current
- Operated public transit buses on scheduled routes across HuttolSD, delivering reliable transportation for passengers.
- Provided safe and reliable transportation for passengers to their destinations.
- Adhered to set schedules while operating buses safely along assigned routes.
- Adhered to strict time requirements for bus route scheduling, promptly reporting delays to dispatch to minimize disruptions.
- Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Maintained cleanliness and organization of bus interior during shifts, ensuring positive passenger experience.
City Bus Operator
Miami Dade County Transit
Miami, Florida
11.2011 - 07.2022
- Operated buses safely along designated routes, adhering to traffic regulations.
- Followed all safety regulations to protect customers during transit.
- Delivered accurate customer service while prioritizing safety and resolving issues effectively.
- Maintained professionalism and composure in stressful situations, ensuring excellent communication.
- Adjusted daily plans to improve passenger comfort throughout trips.
- Provided support by stowing and retrieving luggage, medical items, and assisting individuals with disabilities.
- Informed customers about special pricing opportunities and services related to schedules and destinations.
- Monitored vehicle performance, promptly reporting maintenance issues as needed.
Education
Technician - Thermoenergetics
Hermanos Gomez
Havana, Cuba01-1995
Skills
- Public transit operation
- Safety compliance and documentation
- Performance monitoring
- Attention to detail
- Customer service and engagement
- Effective communication
- Client relations
- Vehicle inspection
- Problem solving
- Multitasking and organization
- Dependability and punctuality
Timeline
Bus Operator
HuttolSD
07.2022 - Current
City Bus Operator
Miami Dade County Transit
11.2011 - 07.2022
Technician - Thermoenergetics
Hermanos Gomez