Patrick Graham
Miami,FL
Summary
Experienced transportation professional proficient in local roads and rules. Licensed driver in Florida with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely.
Focused on building positive relationships with bus passengers by delivering positive riding experiences every day.
Excellent people skills with a hardworking and diligent attitude. Hardworking employee enthusiastic about learning Rail field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Bus Operator with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Bus Operator
Miami Dade Transit
07.2013 - Current
- Maintained full understanding of local roads and traffic patterns.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details.
- Worked different route every day based on changing passenger locations and destinations.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Accepted and processed fares.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
OCL Instructor
Miami Dade Transit
02.2019 - 04.2020
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted classroom safety, collaboration and best practices.
- Increased student participation via engaging lectures and assignments.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tested and evaluated students on materials presented in workshops and classes.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Facilitated learning with creation of engaging written and oral assignments.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Reviewed class and student records to identify improvement opportunities.
Paratransit Driver
AAA Wheelchair Wagon Service Inc.
01.2009 - 01.2013
- Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Maintained full understanding of local roads and traffic patterns.
- Worked different route every day based on changing passenger locations and destinations.
- Took customers to appointments and built positive relationships with healthcare staff.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Accepted and processed fares.
- Maintained clean and neat shuttle for passenger comfort.
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Education
Associate of Science - Digital Communications And Multimedia
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FLNo Degree - Auto Mechanics
Penn Foster Career School
Scranton, PASkills
- Commercial Driving
- Route Planning
- Basic Repair Procedures
- Behavior Monitoring and Management
- Motorcoach and Bus Operation
- Attentive and Observant
- Incident Reporting
- CDL Class A License
- Vehicle Safety and Maintenance
- Mapping Skills
- Defensive Driving
- Public Transit Operations
- Critical Thinking
- Customer Relations Skills
- Daily Vehicle Inspections
Affiliations
COMTOS
Timeline
OCL Instructor
Miami Dade Transit
02.2019 - 04.2020
Bus Operator
Miami Dade Transit
07.2013 - Current
Paratransit Driver
AAA Wheelchair Wagon Service Inc.
01.2009 - 01.2013
Associate of Science - Digital Communications And Multimedia
The Art Institute of Fort Lauderdale Inc
No Degree - Auto Mechanics
Penn Foster Career School
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