Milena Cunningham
Senior Demand Planning Analyst
Keene
Summary
Results-driven professional with 7+ years of experience in demand planning, operations, and customer relationship management. Known for delivering accurate forecasts, driving efficiency, and building strong cross-functional partnerships. Adaptable and detail-oriented, with a proven ability to manage complex processes, solve problems quickly, and communicate effectively across diverse teams. Fluent in Portuguese and advanced in Spanish.
Experienced with analyzing market trends and historical data to forecast demand accurately. Utilizes statistical models and software tools to enhance inventory planning and reduce excess stock. Track record of improving supply chain efficiency through strategic collaboration and data-driven insights.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Sr. Demand Planning Analyst
C&S Wholesale Grocers Inc.
03.2019 - Current
- Lead end-to-end promotional and turn forecast planning for assigned customer groups, ensuring accurate SKU-level forecasting and optimized inventory management.
- Analyze promotional performance in real time to maximize service levels while minimizing excess inventory.
- Coordinate ad changes, new items, and distributions from planning through booking expiration.
- Partner with procurement, logistics, and sales teams to align demand with supply capabilities.
- Prepare and present weekly reports and insights to management and customer teams.
- Contribute to continuous improvement projects aimed at improving forecast accuracy and communication flow.
Customer Service Representative
Markem Imaje
08.2018 - 03.2019
- Processed and tracked customer orders, ensuring on-time delivery and satisfaction.
- Responded to client inquiries with professionalism and attention to detail.
- Maintained data accuracy and confidentiality throughout all sales transactions.
Pricing Coordinator
C&S Wholesale Grocers Inc.
10.2017 - 08.2018
- Supported strategic pricing initiatives to improve profitability and product positioning.
- Collaborated with product development and IT teams to align pricing data and systems.
- Trained and mentored team members to streamline workflow and enhance productivity.
Research Assistant
Universidade Estadual de Santa Cruz
01.2008 - 01.2014
- Conducted scientific research on livestock production, forage evaluation, and animal nutrition.
- Authored and co-authored four published research articles.
- Led experimental projects focused on reducing methane emissions in dairy cattle.
- Coordinated with researchers and institutions to manage field and lab experiments.
Education
Bachelor of Science - Agricultural Engineering
Universidade Estadual De Santa Cruz
Ilhéus, Brazil 05.2001 -
Skills
- Demand & Inventory Planning
- Data Analysis & Forecasting
- Customer Relationship Management
- Cross-functional Collaboration
- SAP / Oracle / Microsoft Office Suite
- Operational Reporting & Process Improvement
- Leadership & Team Support
- Multitasking & Time Management
- English & Portuguese (Fluent), Spanish (Advanced)
Timeline
Sr. Demand Planning Analyst
C&S Wholesale Grocers Inc.
03.2019 - Current
Customer Service Representative
Markem Imaje
08.2018 - 03.2019
Pricing Coordinator
C&S Wholesale Grocers Inc.
10.2017 - 08.2018
Research Assistant
Universidade Estadual de Santa Cruz
01.2008 - 01.2014
Bachelor of Science - Agricultural Engineering
Universidade Estadual De Santa Cruz
05.2001 -