Milena Mroczek
Des Plaines,IL
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Advocate Aurora medical Group
Park Ridge, IL
10.2016 - 07.2020
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records. Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
PCC
Lutheran General Hospital
Park Ridge, IL
07.2013 - 09.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
CNA - CNA
Samland
Park Ridge, IL05-2013
Medical Assistant - Medical Assisting
Everest College - Chicago
Chicago, IL09-2008
Skills
- Medical Terminology
- Inventory and supply management
- Clinical applications
- HIPAA Compliance
- Patient documentation
- Needs assessments
- Patient Scheduling
- Payment Collection
- Patient Assessments
- Vital Sign Monitoring
- Medical Records Management
- Inventory Management
- Specimens collection and processing
- Phlebotomy
- Indirect Patient Care
- Procedure Assistance
- Wound care specialist
- Conflict resolution abilities
- Vital signs monitoring
- Case Management
- Wound care and irrigation
- Lab Equipment Operation
- Understands medical procedures
- Medical Procedures
- Communicating with patient families
- Hospice Care
- Sterilization techniques
- EKG set up and monitoring
- Preparing specimens and samples
- Stocking supplies
- Quick problem solver
- Patient bathing
- Catheter change and preparation
- Vital sign monitors
- Sterile technique
- Patient Feeding
- Conversant in [Languages]
- Human anatomy and physiology
- Clinical Documentation
- Direct Patient Care
- Understands mobility assistance needs
- Customer Service
- First Aid
- Avid Learner
- Multi-tasking proficiency
- Team player with positive attitude
- Efficient time management
- Workspace Organization
- Promptness and Punctuality
- Flexible and Adaptable
Certification
- Certified Medical Assistant
- Certified CNA
- Certified CPR
Languages
Polish
Native/ Bilingual
Spanish
Limited
English
Professional
Timeline
Certified Medical Assistant
Advocate Aurora medical Group
10.2016 - 07.2020
PCC
Lutheran General Hospital
07.2013 - 09.2016
CNA - CNA
Samland
Medical Assistant - Medical Assisting
Everest College - Chicago