Mileny A. Gonzalez Montanez
New Bedford,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Golf Ball Production
Titleist
New Bedford, MA
2024.03 - 2024.07
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed routine maintenance and repair.
Sales Associate
Dollar Tree Stores
New Bedford , MA
2023.08 - 2024.03
- Assisted customers with product selections and provided recommendations.
- Maintained store displays to ensure an appealing shopping environment.
- Processed transactions accurately at the cash register.
- Stocked shelves and organized inventory for easy access.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly.
- Participated in training sessions to enhance product knowledge.
- Monitored merchandise for quality and reported discrepancies to management.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions using a point-of-sale system.
- Used technology resources to assist customers in locating and selecting items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
Sales Associate
Foot Locker
North Dartmouth, MA
2022.10 - 2023.02
- Assisted customers with product selections and provided recommendations.
- Maintained store displays to ensure an appealing shopping environment.
- Processed transactions accurately at the cash register.
- Stocked shelves and organized inventory for easy access.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly.
- Participated in training sessions to enhance product knowledge.
- Monitored merchandise for quality and reported discrepancies to management.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
Education
High School Diploma -
New Bedford High School
New Bedford, MA2024-06
Skills
- Inventory management
- Product merchandising
- Customer service
- Point-of-sale transactions
- Quality assurance
- Sales analysis
- Team collaboration
- Problem-solving
- Friendly, positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Golf Ball Production
Titleist
2024.03 - 2024.07
Sales Associate
Dollar Tree Stores
2023.08 - 2024.03
Sales Associate
Foot Locker
2022.10 - 2023.02
High School Diploma -
New Bedford High School