Miles Carmichael
Wilsonville,OR
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
27
27
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
Portland, OR
01.2024 - Current
- Collected blood samples from patients using proper techniques to ensure safety and accuracy, seeing 30-45 patients a day.
- Educated patients on the blood draw process, easing anxiety and promoting cooperation.
- Streamlined workflow processes, reducing wait times for patients while maintaining quality standards.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Phlebotomist
Revitalize Health and Wellness
Wilsonville, OR
09.2021 - 06.2023
- Collaborated with healthcare teams to improve overall patient experience and care outcomes.
- Led initiatives to enhance compliance with regulatory standards and best practices in phlebotomy services.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Banquet Captain
Multnomah Athletic Club, Portland, OR
Portland, OR
09.2018 - 03.2020
- Communicate with kitchen, staff, and sales to coordinate set up and work flow for each event (including staffing, linen orders and preparing for special needs.)
- Room setting
- Direct timing of event details, including: food service, drink service, buffet stocking, and efficient staffing.
- Provide a la cart drink and food service.
- Answer guest questions and provide solutions for guests’ special needs or concerns.
- Bill guests and receive payment using Squirrel Systems POS.
Banquet Captain
Al Amir Lebanese Restaurant
Portland, OR
09.1999 - 02.2017
- Supervised banquet staff to ensure adherence to service standards and operational efficiency.
- Coordinated event logistics, including setup, menu selection, and client communication.
- Trained and mentored new team members on best practices in guest service and event execution.
- Resolved guest concerns promptly, maintaining high levels of satisfaction throughout events.
Education
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School
Beaverton, OR09-2021
Certificate of Completion - Hotel and Restaurant Management
Western Culinary Institute
Portland, OR09.2005
Skills
- Order of draw
- Venipuncture expertise
- Quality control
- Data entry
- Quality assurance
- Health and safety
Timeline
Phlebotomist
Quest Diagnostics
01.2024 - Current
Phlebotomist
Revitalize Health and Wellness
09.2021 - 06.2023
Banquet Captain
Multnomah Athletic Club, Portland, OR
09.2018 - 03.2020
Banquet Captain
Al Amir Lebanese Restaurant
09.1999 - 02.2017
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School
Certificate of Completion - Hotel and Restaurant Management
Western Culinary Institute