Jacqueline Plasket
Royse city
Summary
Dedicated phlebotomist with a proven track record of building strong rapport with patients, resulting in frequent requests for services. A genuine appreciation for individuals and meaningful connections that enhances the patient experience. Committed to thoroughness and meticulous attention to detail, ensuring all tasks are completed to the highest standard. Strives for operational excellence, contributing to a seamless and efficient environment in every aspect of service delivery.
Overview
14
14
years of professional experience
Work History
Phlebotomist
Clinical Pathology Laboratory
Rockwall, TX
08.2025 - Current
- Collecting blood samples using approved techniques to ensure patient safety and comfort.
- Monitored and optimized patient flow operations to maintain high standards of care and efficiency.
- Utilized active listening and empathy to successfully de-escalate tensions with upset patients.
- Maintained accurate records of patient information and sample tracking in compliance with regulatory standards.
- Educated patients on procedures, alleviating concerns and enhancing overall experience during blood draws.
- Trained new phlebotomists on best practices for specimen collection and safety protocols.
- Strived for excellence by meticulously verifying all details to ensure correctness by close of business.
- Developed and executed positive patient interactions and emotional well-being.
- Executed phlebotomy procedures with precision and skill to ensure patient safety.
- Facilitated effective communication with patients to foster loyalty and repeat visits.
CEO
Ollee and Belle LLC
Rockwall, TX
04.2013 - 08.2025
- Oversaw all aspects of shipping and packaging to ensure timely and accurate order fulfillment.
- Managed business finances, including bookkeeping, budgeting, and financial reporting.
- Developed and executed marketing strategies to drive brand awareness and sales growth.
- Established and maintained effective communication with factories to coordinate production and resolve issues.
- Designed patterns and prints, contributing to the creative direction of product collections.
- Collaborated with international artists to develop unique designs for product collections.
- Organized warehouse operations to optimize workflow and maintain efficiency.
- Recruited and managed staff during peak seasons to meet increased demand.
Phlebotomist
BioLife
Tyler, TX
02.2012 - 06.2013
- Performed numerous successful venipunctures daily with precision and efficiency.
- Assisted in laboratory operations, ensuring accurate specimen handling and processing.
- Maintained clean and sterile work environments to uphold safety and infection control standards.
- Calibrated and maintained laboratory equipment to ensure accurate functionality.
- Supported fellow phlebotomists by performing difficult venipunctures when needed.
- Consistently adhered to established protocols and procedures to ensure compliance and quality.
- Verified matching tube, patient, and test information, carefully checking all details at each stage.
Education
High School Diploma -
Robert E. Lee HS
Tyler, TexasCertification - Phlebotomy
Phlebotomy Training Specialists
Richardson, Texas02-2025
Diploma - Highschool
Robert E Lee
Tyler, Texas07-2010
Skills
- Phlebotomy Certified - CPT
- Exceptional people skills
- Order of draw
- Sanitation and sterilization
- Butterfly/Straight needle venipuncture
- BLS certified
- Medical terminology
- Blood collection techniques
- Capillary order of draw
- HIPPA/OSHA protocol
- Effective multitasking
- Difficult vein access
- Patient monitoring
Timeline
Phlebotomist
Clinical Pathology Laboratory
08.2025 - Current
CEO
Ollee and Belle LLC
04.2013 - 08.2025
Phlebotomist
BioLife
02.2012 - 06.2013
Certification - Phlebotomy
Phlebotomy Training Specialists
Diploma - Highschool
Robert E Lee
High School Diploma -
Robert E. Lee HS