Phylette Newman
Orlando,FL
Summary
Dynamic and detail-oriented Phlebotomist with extensive experience at Ramp Health, excelling in blood collection and specimen handling. Proven ability to maintain patient confidentiality while ensuring compliance with HIPAA regulations. Skilled in effective communication and quality assurance, contributing to a seamless healthcare experience. Committed to delivering exceptional service and accurate medical testing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Ramp Health
Orlando, FL
12.2024 - Current
- Perform venous and capillary blood collection efficiently and safely
- Perform testing via CardioCheck+ machines utilizing finger-stick sample collection
- Conduct biometric screenings including blood pressure (automated and manual), BMI, body fat measurements, and other health metrics
- Ensure proper labeling, handling, and transportation of blood specimens
- Maintain accurate and confidential records of participant information
- Follow all safety protocols and procedures to ensure a safe and sterile environment
- Collaborate effectively with other healthcare professional team members to provide a comprehensive health screening experience
- Provide services at various screening sites as needed (reliable transportation is required)
- Assist with transporting medical instruments and supplies to and from screening events, if necessary
- Facilitate effective communication between team members, management, and clients
- Attend paid training sessions, either in-person or via Microsoft Teams
- Perform additional related duties as required
- Identified patients using proper procedures prior to specimen collection.
- Performed quality control tests on collected specimens.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Prepared and packaged specimens for courier transport.
- Verified patient information prior to specimen collection.
Food and Nutrition
Orange County Public School
Orlando, FL
12.2023 - Current
- Ensure the correct handling and reconciliation of cash, including preparing cash reports
- Maintain efficient customer flow, offering a positive and friendly customer service experience
- Verify and serve correct food portions in accordance with service standards
- Keep work areas, including cash registers, beverage stations, and take-out areas, clean and organized
- Collect and safeguard all charge slips and maintain confidentiality of financial transactions
- Assist in general maintenance and cleanliness of the department
- Respond to customer inquiries, resolve complaints, and provide general information as needed
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed inventory and supplies to ensure materials were available when needed.
Medical Receptionist
Omniinteractions
Orlando, FL
01.2022 - 01.2024
- Company Overview: Walgreens - Medical Receptionist
- Walgreens - Medical Receptionist
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Assisted physicians with finalizing reports, speeches or presentations.
Medical Assistant
Advent Health Kississmee
Kississmee
07.2017 - 07.2020
- Company Overview: Medical Assistant
- Medical Assistant
Certified Nurses Assistant
Advent Health Rehab
Orlando, FL
03.2015 - 07.2018
- Company Overview: Certified Nurses Assistant
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
- Followed physician orders to correctly administer therapeutic phlebotomy
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Sanitized, restocked and organized exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms and allergies
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Collected and documented patient medical information such as blood pressure and weight
- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Taught patients about medications, procedures and care plan instructions
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Certified Nurses Assistant
Education
Medical Insurance Billing -
University of Central Florida
Orlando, FL08.2022
Phlebotomy -
Horizon College
Orlando, FL06.2016
Medical Assisting - phlebotomy
Sanz College
Silver Spring, MD06.2009
Skills
- Office Coordination
- Reading Comprehension
- Medical Billing and Coding
- CPT Coding
- Medical Assistance
- Appointment Scheduling
- Medical Transcription
- HIPAA Guidelines
- ICD-10 CM
- CPT
- Medical terminology
- HCPCS
- Phlebotomy
- Patient confidentiality
- Donor screening
- Blood collection
- Venipuncture
- Specimen labeling procedures
- Therapeutic phlebotomy
- Medical records handling
- Medical testing
- Specimen collection and storage
- Recording data
- Quality assurance
- Paperwork processing
- Sample labeling
- Sanitation and sterilization
- Medical records maintenance
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
- CNP - Certified Notary Public
- (Become an EMT) CERT
- Trauma emergencies and care
- Medical emergencies: CPR, Toxicology, and wilderness
- Registered Behavioral Technician Training
Timeline
Phlebotomist
Ramp Health
12.2024 - Current
Food and Nutrition
Orange County Public School
12.2023 - Current
Medical Receptionist
Omniinteractions
01.2022 - 01.2024
Medical Assistant
Advent Health Kississmee
07.2017 - 07.2020
Certified Nurses Assistant
Advent Health Rehab
03.2015 - 07.2018
Medical Insurance Billing -
University of Central Florida
Phlebotomy -
Horizon College
Medical Assisting - phlebotomy
Sanz College
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