Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Timeline

Tequisha Jacobs

Converse,TX

Summary

Customer service oriented professional, with 20+ years of healthcare experience and Phlebotomist, who provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and assures patient privacy and confidentiality.

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Diligent Desired Position with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.

Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Overview

18
18
years of professional experience

Work History

Phlebotomist

CPL Clinical Pathology Laboratory
05.2024 - 10.2024
  • Performed venipunctures and skin punctures
  • Collected blood cultures and whole blood glucose testing
  • Organized incoming requests for collections and responded to telephone requests for specimen procurement
  • Uphold patient rights to ensure an atmosphere that allowed for the privacy, dignity and well-being of all patients in a safe, secure environment

Phlebotomist Float

Quest Diagnostics
06.2020 - 03.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.

Phlebotomist

University Health Systems
02.2017 - 06.2019
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Participated in quality assurance and competency assessment initiatives.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Assisted in training and onboarding new phlebotomists.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Phlebotomist

ProLab
03.2015 - 02.2017
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Phlebotomist

Biomate
04.2012 - 02.2015
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Mobile Phlebotomist

Med Center Labs
12.2009 - 07.2012
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Fostered positive relationships with clients, generating repeat business through excellent customer service.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.

Phlebotomist / Direct Care

San Antonio State Hospital
05.2006 - 12.2009
  • Provided care to individuals with psychiatric or developmental disorders
  • Ensured the safety and well-being of patients, provided guidance and positive reinforcement, and followed facility policies and procedures
  • Assisted in recreational and treatment interventions, group therapy, and served as a positive role model
  • Completed documentation and daily reports in an accurate and timely manner
  • Provided positive customer service to patients, families, and referral sources
  • Collected plasma from donors by performing venipuncture
  • Prepared donors for procedure, collected samples for testing, monitored donors for reaction, and verified safety of equipment by inspecting prior to donation

Education

GED - Basic

St. Philip's College, San Antonio, TX

Medical Billing And Coding - Accounting

Ultimate Medical Academy, Clearwater, FL
07.2016

Diploma - Medical Assistant

Brightwood College , San Antonio, TX
09.2000

Skills

  • Attention to detail
  • Organizational skills
  • Billing document accuracy
  • Timeliness
  • Completeness
  • Clarity in billing
  • Greenway
  • Microsoft Word
  • Charge Entry
  • Payment Posting
  • Denials
  • Appeals
  • Referrals
  • Accounts Receivable
  • Computer Systems and Software Applications for the Medical Office
  • Electronic Medical Records (EMR)
  • Electronic Health Records (EHR)
  • HIPAA Compliance
  • Medical Charts
  • Basic Anatomy & Physiology
  • Healthcare Settings
  • Medical Administrative
  • Patient Registration
  • Medical Terminology
  • CMS1500 Claim Form
  • Medical Practice Management Systems
  • Introduction to CPT Coding
  • Introduction to ICD-9 Coding
  • Medical Records Management for the Billing Specialist
  • Superbill
  • Medical Billing
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Data entry
  • Specimen preparation
  • Infection control
  • Quality control
  • Paperwork processing
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Quality control guidelines
  • Sample storage
  • Geriatric phlebotomy
  • Skin puncture
  • Hemoglobin testing

Roles And Responsibilities

  • Performed venipunctures and skin punctures.
  • Collected blood cultures and whole blood glucose testing.
  • Organized incoming requests for collections and responded to telephone requests for specimen procurement.
  • Uphold patient rights to ensure an atmosphere that allowed for the privacy, dignity and well-being of all patients in a safe, secure environment.
  • Provided care to individuals with psychiatric or developmental disorders.
  • Ensured the safety and well-being of patients, provided guidance and positive reinforcement, and followed facility policies and procedures.
  • Assisted in recreational and treatment interventions, group therapy, and served as a positive role model.
  • Completed documentation and daily reports in an accurate and timely manner.
  • Provided positive customer service to patients, families, and referral sources.
  • Collected plasma from donors by performing venipuncture.
  • Prepared donors for procedure, collected samples for testing, monitored donors for reaction, and verified safety of equipment by inspecting prior to donation.

Timeline

Phlebotomist - CPL Clinical Pathology Laboratory
05.2024 - 10.2024
Phlebotomist Float - Quest Diagnostics
06.2020 - 03.2024
Phlebotomist - University Health Systems
02.2017 - 06.2019
Phlebotomist - ProLab
03.2015 - 02.2017
Phlebotomist - Biomate
04.2012 - 02.2015
Mobile Phlebotomist - Med Center Labs
12.2009 - 07.2012
Phlebotomist / Direct Care - San Antonio State Hospital
05.2006 - 12.2009
St. Philip's College - GED, Basic
Ultimate Medical Academy - Medical Billing And Coding , Accounting
Brightwood College - Diploma, Medical Assistant
Tequisha Jacobs