Miles Henricks
Boston,MA
Summary
Highly motivated aspiring server with 3 years of experience working in a variety of restaurant settings. Passionate about good food and providing top-level service to ensure an outstanding dining experience for guests. Seeking an opportunity to learn and grow into a long-term serving role somewhere special.
Overview
8
8
years of professional experience
Work History
Busser
Hook + Line Restaurant
04.2024 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Filled any gaps in the service process, such as taking orders or running checks when servers were preoccupied.
- Trained new staff in bussing and cleaning procedures.
EFL Teacher
POLY English School
07.2023 - 01.2024
- Planned 2-3 lessons in detail each day to ensure students have engaging, productive, and fun classroom experience while keeping class on track for tests and other deadlines.
- Established positive relationships with up to 85 students concurrently, as well as parents, and colleagues to create supportive educational community.
- Effectively managed students ranging from ages 4 to 13 by utilizing different teaching approaches and activities.
Busser/Food Expediter
Monsoon Vietnamese Restaurant
03.2022 - 08.2022
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Enhanced customer satisfaction by keeping dining area clean and organized.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Worked quickly, communicated with other staff and always looked for ways to learn and improve.
- Filled in when hosts and servers were unavailable, gaining basic experience with Toast POS and OpenTable.
Courtesy Clerk
Quality Food Centers
04.2020 - 08.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted disabled customers with their shopping needs while maintaining a friendly and patient attitude.
Busser
STATS Bar And Grille
08.2017 - 06.2019
- Assisted in maintaining cleanliness and communication in fast-paced and crowded environment.
- Kept vigilant eye out for empty plates and glasses in order to ease process of cleaning tables when customers leave.
- Arranged corresponding condiments and side dishes with meals and expedited orders in organized and timely fashion.
- Balanced many responsibilities simultaneously, maintaining list in my head of what needed to be done and in what order.
Junior Zookeeper
Franklin Park Zoo
06.2016 - 06.2017
- Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
- Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations.
- Learned to handle numerous animals based on their specific needs and enhanced visitor experience by conducting informative animal showcases.
- Co-led Saturday conservation camp, in which we guided 20 elementary students in engaging activities relating to animals and environmental protection.
Education
Bachelor of Arts - International Studies
University of Washington
Seattle, WA06.2022
Skills
- Highly Motivated
- Attention to Detail
- Near-fluent Spanish
- Reliable and Responsible
- High-Volume Dining Experience
Timeline
Busser
Hook + Line Restaurant
04.2024 - Current
EFL Teacher
POLY English School
07.2023 - 01.2024
Busser/Food Expediter
Monsoon Vietnamese Restaurant
03.2022 - 08.2022
Courtesy Clerk
Quality Food Centers
04.2020 - 08.2021
Busser
STATS Bar And Grille
08.2017 - 06.2019
Junior Zookeeper
Franklin Park Zoo
06.2016 - 06.2017
Bachelor of Arts - International Studies
University of Washington
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