Miles Horowitz

• Enhanced player skills through individual coaching sessions, focusing on areas of improvement.
• Supported student-athlete academic success by monitoring grades, providing resources, and encouraging time management skills.
• Customized training methods for optimal performance based on roster.
• Increased team cohesiveness by fostering a positive culture and promoting teamwork during practices and games.
• Engaged parents in facilitating their child's progress outside the classroom.

Delivered crucial security updates to management whenever necessary.

• Maintained a safe environment by removing disruptive patrons.

• Trained new staff members on company policies and procedures, fostering a supportive learning environment that promoted growth within the team.
• Acted as a liaison between guests and other departments, ensuring all requests were promptly addressed and resolved to maintain high levels of satisfaction.
• Ensured safety and care of pets.

Delivered crucial security updates to management whenever necessary.

• Maintained a safe environment by removing disruptive patrons

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.