Experienced professional technician with a strong commitment to delivering high-quality results. Demonstrated expertise in troubleshooting, repairing, and performing preventive maintenance on a diverse range of systems and equipment. Collaborative and adaptable, working with team members to meet evolving needs and ensure optimal reliability. Recognized for exceptional problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
USC FMP, University of Southern California
04.2017 - Current
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
Assisted in training new employees on proper techniques for completing facility maintenance tasks safely and effectively.
Increased workplace safety by repairing or replacing faulty electrical components such as lighting fixtures or outlets.
Collaborated with other technicians to complete complex repairs, improving overall team productivity.
Conducted routine assessments of plumbing systems to identify leaks or potential issues before they escalate into costly damages.
Supported operational efficiency by coordinating closely with other departments on maintenance schedules and needs.
Server
Starry Kitchen/Button Mash
12.2011 - 12.2019
Greet and bring in new customers and explain our unique Pan-Asian menu and specials
Provide excellent customer service with any problems or special request
Bus tables and maintain the silverware and condiment station
Perform all opening and closing duties
I have also worked many catering events which include prep in the kitchen and working events
Worked with POS system to place orders, manage bills, and handle complimentary items.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Custodian
USC Housing, University of Southern California
03.2015 - 04.2017
I receive work orders for light maintenance in various fields as well as tasks such as operating a company vehicle
Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
Checked in and stocked inventory throughout facility.
Moved furniture for cleaning and set up for special events.
Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
Completed routine floor stripping, sealing, and finishing.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Manager
Simply Salad
04.2014 - 04.2017
Run the register while directing employees during rush hours
Open and close the restaurant including all cleaning, inventory, and POS
Prepare and chop salads
Handle catering orders as well as pick up orders, and maintained customer service in person and over the phone
Relay issues with staff to general manager and conduct meetings to resolve issues
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Server
Chef Alessandra Innamorato
04.2012 - 12.2012
Private dinners in clients homes
Included table service as well as tray passing
Backserver
Nick and Stefs Steakhouse
02.2011 - 12.2011
Greet tables and offer either bottled water or tap
Bring basket of bread after the tables order is taken and refill drinks and answer any questions guest have during their meal
Clear tables and prepare coffee drinks for guests
Reset tables
Side work includes cutting bread and butter, preparing coffee and tea, providing ice for the bar
Cut lemons for the tea
Fold napkins and stock stations
Clean at end of shift
Server/Cashier
The Jerk Shack
01.2010 - 09.2010
Create a friendly and comfortable environment for customers, making them repeat customers
Handle all cash transactions diligently, opened and closed restaurant, and did all necessary cleaning, including tables, sauce area, and kitchen
Delivered food and drinks to customers, and easily explain any specials or questions about ingredients in our dishes
Server
Texas Road House
03.2009 - 09.2009
Handle 2 sections of restaurant with punctual, friendly service for new and repeat customers
Track record of successful client retention by serving methods
Assist assistant manager in closing restaurant
Maintain cleanliness in dining area
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Security Officer
Silver Hawk Security
02.2008 - 07.2008
Logged any deliveries or cargo entering and leaving the premises
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Photographer
Fantastic Shots
04.2006 - 12.2007
Worked one on one with customers to design a picture packages perfect for them
Help customers pick an background, pose them, and take several photos
Enhance photos in Photoshop, and print packages within the hour
Clean and perform maintenance on the printing machines
Open and close store, close registers and make deposit drops
Professor of ESL Studies - Per Diem at University of Southern California, USCProfessor of ESL Studies - Per Diem at University of Southern California, USC