Miles Rudd
Dallas,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Assistant Manager
Tom Thumb
Dallas, TX
07.2020 - Current
- Ensured compliance with regulatory requirements and industry standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Ensured compliance with safety regulations and company policies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Delegated work to staff, setting priorities and goals.
Education
J.J Pearce High School
Dallas , Tx Skills
- Inventory control
- Strategic planning
- Customer relationship management
- Team collaboration
- Quality assurance
- Problem solving
- Effective communication
- Leadership development
- Time management
- Customer relationship management (CRM)
- Workplace safety compliance
- Marketing tactics
- Retail operations management
- Money handling
- Succession planning
- Adaptability and flexibility
- Inventory management
- Strategic thinking
- Employee performance evaluation
- Closing oversight
- Vendor relationship management
- Verbal and written communication
- Goal setting
- Decision-making
- Business development understanding
- Customer service and satisfaction
- Marketing
- Team motivation
- Multitasking and organization
- Process improvement strategies
- Promotional planning
- Customer service
- Customer relations
- Compliance
Timeline
Assistant Manager
Tom Thumb
07.2020 - Current
J.J Pearce High School