Miley Chang
Sacramento,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Activity Consultant
Self Employed
03.2020 - Current
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Created and delivered recreational programs for small and large groups of residents.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
Healthcare Recruiter
Nextaff
11.2021 - 09.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Utilized social media sites to recruit new employees.
- Scheduled interviews with other healthcare professionals.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Worked with healthcare employees to determine specific job qualifications.
- Collaborated with HR leadership regarding candidate salary determinations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
Activity Manager
Capital Transitional Care
11.2003 - 12.2017
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Monitored budget and expenditures, keeping facility within budget.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
Accounting Clerk Certificate -
Sacramento City College
Sacramento, CA12.2025
Bachelor of Science - Recreation Administration
California State University
Sacramento, CA12.2016
Skills
- Corporate Messaging
- Office Organization
- Administrative Support
- Efficient Service
- Customer Service and Assistance
- Information Updates
Certification
- CTRS - Certified Therapeutic Recreation Specialist
Timeline
Healthcare Recruiter
Nextaff
11.2021 - 09.2023
Activity Consultant
Self Employed
03.2020 - Current
Activity Manager
Capital Transitional Care
11.2003 - 12.2017
Accounting Clerk Certificate -
Sacramento City College
Bachelor of Science - Recreation Administration
California State University
Similar Profiles
Maureen Cowan-MageeMaureen Cowan-Magee
Graphic Designer/Illustrator at Self EmployedGraphic Designer/Illustrator at Self Employed
Richa JadwaniRicha Jadwani
Financial Market Trader at Self EmployedFinancial Market Trader at Self Employed
Uriel AcostaUriel Acosta
Clothes Seller at Self EmployedClothes Seller at Self Employed
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Bonnie StanleyBonnie Stanley
Radiologic Technologist IV at Kaiser PermanenteRadiologic Technologist IV at Kaiser Permanente