MILEYCA NEGRON RIVERA
Kissimmee,FL
Summary
Results oriented, customer focused Leader with experience in customer service and office administration. Achieves results through exceptional service and relationship building with customers/clients. Strong knowledge of computers, various communication methods and training associates with continued successes in office and food service environments. Technical expertise complemented by excellent communication, organizational and multitasking skills. An advocate for continuous improvement with an affinity for new learning, change and innovation. Respected by colleagues as a dynamic team leader who achieves results through empowerment and collaboration.
Overview
5
5
years of professional experience
Work History
High School Science Teacher
INTEGRITY TABERNACLE CHRISTIAN ACADEMY
Kissimmee, FL
08.2024 - Current
- Instruct Biology, Physical Science, and Chemistry
- Plan and organize lessons to ensure effective learning
- Proctored and manage 40+ students
- Develop relationships with students and teachers.
Secretary
ASSOCIATION OF VICTORIOUS YOUTH
Kissimmee, FL
03.2020 - Current
- Handling sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Preparing professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Assisting in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Team Lead Sales Associate
PANERA BREAD
Kissimmee, FL
08.2023 - 08.2024
- Mentoring junior sales associates, resulting in their rapid progression within the company
- Enhancing customer satisfaction rates by providing exceptional service and addressing customer concerns promptly
- Developing strong relationships with key clients, ensuring their continued loyalty and repeat business
- Training, coaching and mentoring new sales associates for maximum performance
- Informing customers of promotions to increase sales productivity and volume.
Education
BACHELOR of SCIENCE in NURSING -
Adventist University of Health Sciences
Orlando, FL04.2027
High School Diploma -
Gateway High School
Kissimmee, FL05-2023
Skills
- Team Leadership
- Problem Solving
- Customer/Client Satisfaction
- Teaching
- Effective Communication
- Reliability
- Organization
- Facilitation and Training
- Bilingual
Professional Development
- Excellent computer skills in a Windows based environment (Word, Excel, PowerPoint etc...)
- Fluent in English and Spanish (Writing, Reading, Speaking)
- Lesson planning skills (Abeka curriculum)
Timeline
High School Science Teacher
INTEGRITY TABERNACLE CHRISTIAN ACADEMY
08.2024 - Current
Team Lead Sales Associate
PANERA BREAD
08.2023 - 08.2024
Secretary
ASSOCIATION OF VICTORIOUS YOUTH
03.2020 - Current
BACHELOR of SCIENCE in NURSING -
Adventist University of Health Sciences
High School Diploma -
Gateway High School
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