Education
Skills
Timeline
Summary
Work History
Overview
Certification
Joshua S. LeBlond

Joshua S. LeBlond

Kissimmee,FL

Education

Robotics and Semiconductor Technician -

Valencia College, Kissimmee, FL
07.2025

Skills

  • Programming Robotic Equipment
  • Metrology
  • Equipment Calibration
  • Performance Testing
  • Hand Tool Usage
  • Electrical Troubleshooting
  • Use of Personal Protective Equipment
  • Industrial Equipment Software
  • Installing and Manipulating Camera End Effector on Robot

Timeline

Customer Service Representative - Circle K
01.2025 - Current
Customer Assistant and Sales - Elite Strategic Solutions
09.2024 - 10.2024
E-Commerce Personal Shopper - Walmart
07.2019 - 10.2024
Deli Associate - Walmart
10.2017 - 08.2019
Overnight Stock Associate - Walmart
06.2014 - 10.2017
Valencia College - Robotics and Semiconductor Technician,

Summary

Recent Robotics & Semiconductor Technician graduate from Valencia College with hands-on and classroom training in mechanical systems, electronics, and programming. Proficient in reading schematics, performing basic repairs, and troubleshooting automation systems. Eager to apply experience and new technical knowledge to a technician role.

Work History

Customer Service Representative

Circle K
01.2025 - Current
  • Consistently rank in the top 35% for daily performance metrics, demonstrating strong work ethic and reliability.
  • Collaborate with team members to improve overall customer experience.
  • Adapt communication style based on preferences of individual customers.
  • Manage front end processes for the store while assisting customers.
  • Troubleshot and repaired a floor cleaning machine by identifying the root cause, showing strong problem-solving and technical thinking.

Customer Assistant and Sales

Elite Strategic Solutions
09.2024 - 10.2024
  • Attended regular staff meetings to discuss sales strategies, goals, and performance updates.
  • Handled phone inquiries from customers seeking information about AT&T products or availability.
  • Offered personalized recommendations to customers based on their needs.
  • Provided guidance on installation and troubleshooting for customers requiring additional assistance.

E-Commerce Personal Shopper

Walmart
07.2019 - 10.2024
  • Tracked client preferences over time in order to anticipate future needs within 85% accuracy.
  • Liaised between clients and store management when resolving issues or addressing special requests.
  • Advised customers on suitable substitutes for dated, discontinued, or unavailable products.
  • Maintained 90% satisfaction rate for customers through efficient processing and delivery coordination.

Deli Associate

Walmart
10.2017 - 08.2019
  • Participated in weekly department meetings to discuss sales goals, safety concerns, and operational efficiency improvements.
  • Increased customer satisfaction and retention by 20%.
  • Adhered to local, state, and federal laws for food handling and sanitation.

Overnight Stock Associate

Walmart
06.2014 - 10.2017
  • Maintained clean and organized store to avoid hazards and contaminants, reducing total preventable accidents by over 30%.
  • Operated pallet jacks to transport products from backroom to sales floor.
  • Increased output by 2% by minimizing damages and loss through safer storage techniques.

Overview

11
11
years of professional experience
1
1
Certificate

Certification

  • ROOTS SAT Certification (Semiconductor Automation Technician)
  • Certified Industry 4.0 Basic Operations Associate (SACA-C101)
  • Certified Industry 4.0 Advanced Operations Associate (SACA-C102)
  • Certified Industry 4.0 Robotics System Associate (SACA-C103)
  • Certified Industry 4.0 Total Productive Maintenance Management (SACA-C211)
  • ROOTS CIP Certification (Cobot Integration and Processing)
  • Certified Industry 4.0 Operations Specialist (SACA)
  • UR e-Series Core Track
  • UR e-Series Pro Track
  • UR e-Series Application Track
  • OSHA 10 General Industry

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