MILFRE VALDEZ
Philadelphia,PA
Summary
Pharm.D. graduate with more than five years of progressive experience working in community pharmacy as both a pharmacy technician and intern. Competent in inventory management, insurance coordination, patient counseling, prescription processing, medication treatment management (MTM), and vaccination support. Dedicated to delivering safe patient care while collaborating with healthcare teams to improve clinical outcomes. Being bilingual in Spanish and English enables efficient communication with diverse patient populations.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Pharmacy Intern
Super Ema Care Pharmacy
Philadelphia, PA
10.2021 - Current
- Provide patients with guidance on prescription drug usage, storage, and potential side effects. Work together with pharmacists to properly prepare, check, and deliver prescription drugs.
- Assist pharmacists in optimizing medication therapy and promoting safe medication use.
- To guarantee continued product availability, keep track of expiration dates, manage timely replacement, and maintain pharmaceutical inventories.
- Address patient medication concerns while adhering to HIPAA regulations and offering sympathetic customer support.
- Help optimize pharmacy processes to improve patient satisfaction and prescription turnaround times.
Pharmacy Technician
Super Ema Care Pharmacy
Philadelphia, PA
04.2020 - 10.2021
- Accurately processed prescriptions while adhering to national and state pharmacy rules.
- Coordinated prescription authorizations and verified insurance information to minimize patient care delays.
- Assisted pharmacists with pharmacy operations, inventory control, and medication preparation.
Pharmacy Technician
CVS Pharmacy
Philadelphia, PA
01.2020 - 04.2020
- Processed high volume of prescriptions efficiently in hectic retail pharmacy setting.
- Resolved prescription issues and addressed medication inquiries to enhance customer satisfaction.
- Maintained organized inventory to ensure smooth daily operations of pharmacy.
Group Leader/After-School Helper
Young Achievers Learning Center
05.2019 - 01.2020
- Monitored student progress and provided feedback to enhance learning outcomes.
- Implemented programs to support diverse learning styles and abilities.
- Developed lesson plans aligned with educational standards and student needs.
- Worked with other group leaders to identify and resolve issues between teams.
Education
Ph.D. -
Temple University School of Pharmacy
Philadelphia05-2025
Pre-Pharmacy -
Community College of Philadelphia
Philadelphia01-2020
Associate Degree - Chemistry
Community College of Philadelphia
Philadelphia01-2019
Skills
- Medication Therapy Management (MTM)
- Patient Counseling
- OTC Suggestions
- Medication Safety
- Processing prescriptions,
- Verifying insurance,
- Managing inventory
- Optimizing workflow
- Compliance with Pharmacy Law and HIPAA
- Customer service
- Teamwork
- Attention to detail
- Problem-solving and time management
- Bilingual: Spanish and English
Certification
- Authorization to Administer Injectables, 08/21/23- 10/28/27
- HIPAA Certification
- Pharmacy Intern License, 10/28/21 - 10/28/27
Software
- PrimeRX
- Parata Systems
Timeline
Pharmacy Intern
Super Ema Care Pharmacy
10.2021 - Current
Pharmacy Technician
Super Ema Care Pharmacy
04.2020 - 10.2021
Pharmacy Technician
CVS Pharmacy
01.2020 - 04.2020
Group Leader/After-School Helper
Young Achievers Learning Center
05.2019 - 01.2020
Ph.D. -
Temple University School of Pharmacy
Pre-Pharmacy -
Community College of Philadelphia
Associate Degree - Chemistry
Community College of Philadelphia