MILICA VASILJEVIC PETROVIC

Ensure a smooth onboarding journey for all new candidates.

Manage the onboarding inbox, providing first-line advice and responding to queries promptly.

Maintain up-to-date knowledge of Government and Department for Education policies.

Oversee the Zinc platform for pre-employment checks and compliance audits.

Conduct thorough reviews of onboarding checks, employment details, and references in line with safer recruitment.

Provide final sign-off for candidates and issue employment contracts.

Complete qualification checks and governance of right-to-work verifications.

Ensure full compliance with GDPR legislation.

Work with the Hibob platform for HR and employee management processes.

Organized and scheduled appointments and meetings.

Assisted in the preparation of regularly scheduled reports.

Prepared and monitored invoices.

Performed various administrative duties such as filing, typing, copying, binding, and scanning.

Responded to customer queries via phone, email, and chat in a timely and accurate manner.

Followed up with customers to ensure resolution of technical issues.

Monitored and addressed customer complaints on social media.

Shared feature requests and effective workarounds with the team.