Milira Marbury
Dadeville,AL
Summary
Dedicated professional with a strong work ethic and exceptional interpersonal skills, adept at mastering new challenges quickly. Proven ability to thrive in high-pressure environments while maintaining organization and efficiency. Committed to enhancing company operations through effective time management and adaptability. Seeking entry-level opportunities to contribute to organizational growth while further developing skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dietary Aide/Cook
LAKE MARTIN COMMUNITY HOSPITAL
Dadeville, USA
09.2023 - Current
- Ensure dietary guidelines are met, manage portions, allergens, and assist in menu planning, improving patient satisfaction
- Follow dietary protocols, manage portions and allergens, assist in planning menus, enhancing patient health
- Adhere to dietary standards, control portions, manage allergens, support menu planning, boosting patient well-being
- Maintain dietary compliance, oversee portions and allergens, aid in menu planning, increasing patient health outcomes
- Implement dietary guidelines, manage portions and allergens, assist with menu planning, improving patient care quality
Kitchen Manager
Miss Deanna's Childcare of Opelika
Opelika, USA
10.2020 - 08.2023
- Prepared nutritious meals and snacks for children, ensuring dietary guidelines were met
- Maintained a clean and sanitized kitchen environment, adhering to health and safety standards
- Efficiently managed grocery inventory and organized supplies, optimizing kitchen operations
Cook
Russell Medical Center
Alexander City, USA
05.2019 - 09.2020
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
- Developed strategies to enhance food-presentation aspects of catering and retail environments
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses
- Maintained routine meal schedules and serving times
- Properly stored food and handled all inventorying
- Prepared therapeutic diets and meals following oral and written instructions for patients
- Established nutritious menus in line with health standards and budget guidelines
- Monitored food temperatures to maintain food safety
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements
- Served specific meals to patients with special dietary needs
- Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment
- Helped patients with special needs eat meals with kindness and patience
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities
Customer Service Representative
Verizon Wireless
Auburn, AL
01.2017 - 03.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Bachelor's degree - Management
Colorado Technical University
06.2024
High school diploma - Courses
Dadeville High School
Dadeville, AL05.2010
Skills
- Food styling
- Trustworthy
- Food Preparation
- Collaboration
- Catering
- Creative problem solving
- Food assembly
- Computer skills
- Organization
- Satisfaction
- Plating
- Communication
- Quality Assurance
- Food Service Management
- Sanitization
- Food Safety
- Cooking procedures
- Presentation
- Sandwich artistry
- Dietary standards
- Innovative menu planning
- Health regulations
- Dietary aide
- Dietary department
- Quality control
- Coordination
- Public speaking
- Customer service
- Event planning
- Kitchen cleanliness
- Team management
- Consistent presentations
- Organizational skills
- Operational success
- Menu familiarity
- Menu development
- Patient relations
- Assembly
- Housekeeping
- Packaging
- Serving
- Inventory management
- Food Production
- Preservation
- Food service standards
- Proper storage
- Team building
- Reliable
- Food handling
- POS system
- Safe food handling
- Task delegation
- Meal Preparation
- Microsoft Word
- OSHA compliance
- Workload management
- Verbal communication
- Regulations compliance
- Problem-solving
- Relationship building
- Nutrition
- Patient communication
- Scheduling and planning
- Issue resolution
Certification
- Food Handler Certification
- First Aid Certification
- Servsafe Certification
Timeline
Dietary Aide/Cook
LAKE MARTIN COMMUNITY HOSPITAL
09.2023 - Current
Kitchen Manager
Miss Deanna's Childcare of Opelika
10.2020 - 08.2023
Cook
Russell Medical Center
05.2019 - 09.2020
Customer Service Representative
Verizon Wireless
01.2017 - 03.2020
Bachelor's degree - Management
Colorado Technical University
High school diploma - Courses
Dadeville High School
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