Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Milissa Hardy

Richland,Washington

Summary

Certified medical assistant with extensive experience in high-pressure clinical settings. Proven track record of prioritizing quality and safety while delivering exceptional patient care. Strong interpersonal skills facilitate effective collaboration across multidisciplinary teams to meet patient needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant MA III

Kadlec Regional Medical Center
Richland, Washington
08.2017 - Current
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient records using electronic health record systems.
  • Administered medications and vaccinations as directed by healthcare providers.
  • Educated patients on treatment plans and preventive care practices.
  • Performed routine laboratory tests and collected diagnostic samples.
  • Maintained sterile environments in clinical areas during procedures.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.

MA-R Training Program

Kadlec Regional Medical Center
Richland, Washington
12.2016 - 08.2017

On the job training as Medical Assistant while in an accredited Medical Assistant School program

Assistant Manager/Assistant Buyer

Walla Walla Clothing Company
Walla Walla, Washington
09.2011 - 06.2016
  • Assisted in managing daily store operations and staff scheduling.

Manager

Beehive Cut and Color Bar
Walla Walla, Washington
09.2006 - 09.2011
  • Managed inventory and ordered supplies to ensure availability.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Medical Assisting Program - Pasco, WA

Columbia Basin College
Pasco, WA
08.2017

General - Pasco, WA

Columbia Basin College
Pasco, WA
08.2016

Walla Walla, WA -

Walla Walla Community College
Walla Walla, WA
06.1998

Skills

  • Scheduling and medical coding
  • Basic pharmacology and injections
  • Venipuncture and capillary punctures
  • Vital signs monitoring
  • EMR training and support
  • ECG/EKG administration
  • Basic lab procedures (CLIA waived)
  • SuperUser EPIC expertise
  • Assisting in minor procedures
  • Choose Well Champion initiatives
  • Patient exam assistance
  • Sterile instrument management
  • Preceptor for new hires
  • Reliability coaching
  • Employee health management
  • Electrocautery procedures
  • Compliance readiness champion
  • Kadlec Patient Experience Committee involvement
  • Clinical supplies ordering and management
  • Prior authorization for medications

Certification

  • 03/17, Community Healthcare Worker
  • 05/16, 7 Hour Aids training
  • 03/16, Healthcare Provider CPR
  • 03/16, First Aid Card
  • 08/17 CMA (AAMA) Credential

Accomplishments

Interim Lead Medical Assistant.

Regulatory Readiness Champion for JCO Audit

Timeline

Certified Medical Assistant MA III

Kadlec Regional Medical Center
08.2017 - Current

MA-R Training Program

Kadlec Regional Medical Center
12.2016 - 08.2017

Assistant Manager/Assistant Buyer

Walla Walla Clothing Company
09.2011 - 06.2016

Manager

Beehive Cut and Color Bar
09.2006 - 09.2011

Medical Assisting Program - Pasco, WA

Columbia Basin College

General - Pasco, WA

Columbia Basin College

Walla Walla, WA -

Walla Walla Community College
Milissa Hardy