milissa holness
Fort Lauderdale,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Lead
Banana Republic
Sunrise, US
09.2024 - Current
- Supervised and trained a team of XX retail associates, ensuring consistent adherence to company policies and procedures
- Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
- Implemented effective visual merchandising strategies to optimize product placement and drive sales
- Developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty
- Collaborated with cross-functional teams to plan and execute successful marketing campaigns
Support Associate
Tory Burch
Sunrise, US
11.2022 - 09.2024
- Cashiering, Back of house, Visuals, and selling merchandise
- I would give support to wherever and whoever needed
- Maintained accurate records of customer interactions.
- Surpassed sales goals through implementation of successful marketing strategies.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Resolved customer complaints promptly and professionally.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Cashier Associate
The Home Depot
Sunrise, US
11.2021 - 11.2022
Education
High school diploma -
Penn foster
Pennsylvania08.2024
Skills
- Retail sales
- Problem solving
- Basic math
- Excellent communication
- Cultural awareness
- Project planning
- Good Telephone Etiquette
- Friendly, positive attitude
- Calm under pressure
- Critical thinking
- Organization and time management
- Multitasking
- Cashiering
- Fast learner
- Organized
- Time management
Professional Summary
Fort Lauderdale, FL, Plantation, FL, Sunrise, FL, US for any employer
Timeline
Lead
Banana Republic
09.2024 - Current
Support Associate
Tory Burch
11.2022 - 09.2024
Cashier Associate
The Home Depot
11.2021 - 11.2022
High school diploma -
Penn foster