Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Milissa Quill

Clinton

Summary

Results-driven Front Office Supervisor with a strong focus on delivering exceptional customer service and efficiently addressing inquiries. Proven ability to adapt to diverse situations while maintaining a positive and proactive approach. Skilled in managing front office operations with precision and enthusiasm, ensuring a seamless experience for clients and staff alike.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shop Co-Owner

Valhalla Tattoo
Clinton
03.2014 - Current
  • Managed all aspects of shop operations, maintaining efficiency and operational standards.
  • Adhering to state guidelines, ensuring alignment with industry regulations.
  • Manage and organize all essential paperwork to ensure smooth business operations.
  • Manage shop supplies to ensure consistent inventory availability, and seamless operations

Assistant Manager of Merchandising

Rite Aid
Clinton
08.2020 - 05.2025
  • Delivered exceptional customer service to enhance client satisfaction and loyalty, maintaining a positive and professional demeanor.
  • Executed strategic merchandising plans to improve store layout and boost sales.
  • Streamlined inventory and cash handling processes to enhance operational efficiency and accuracy.
  • Ensured compliance with state guidelines for products and cash services.
  • Conducted interviews for prospective hires to align with organizational needs.
  • Facilitated the training of new team members, promoting efficient workflow and team cohesion.
  • Oversaw payroll activities, ensuring accurate and timely payment to employees.

Education

Associate of Arts - Visual Communication

Gibbs College
Boston, MA
05-2003

Skills

  • Operational and inventory management
  • Regulatory compliance
  • Reliability
  • Multitasking Abilities
  • Effective communication
  • Problem-solving aptitude
  • Employee management
  • Customer service
  • Visual merchandising

Certification

  • HIPPA CERTIFIED

References

References available upon request.

Timeline

Assistant Manager of Merchandising

Rite Aid
08.2020 - 05.2025

Shop Co-Owner

Valhalla Tattoo
03.2014 - Current

Associate of Arts - Visual Communication

Gibbs College