Milka Fanord
Jacksonville
Summary
Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates. Passionate about fostering supportive and nurturing environments for children. Experience includes managing daily routines, developing educational activities and promoting emotional growth in childcare roles. Possess strong communication skills, adaptability to varied situations and genuine empathy for children's needs. Previous work has resulted in enhanced learning experiences and improved behavioral outcomes. Passionate Church Youth Leader with experience in guiding young individuals to spiritual growth and community involvement. Strengths lie in creating engaging activities, fostering positive relationships, and promoting values of respect and compassion. Impactful contributions demonstrated through the development of comprehensive youth programs and increased participation in church activities. Skilled in communication, leadership, and mentoring.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Mayo Clinic
Jacksonville
06.2024 - Current
- Maintained a clean, safe, and organized work environment.
- Educated patients on specimen collection procedures and post-draw care.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimen samples and transported to laboratory for processing.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Participated in continuing education to stay current with phlebotomy practices.
Cashier
Morrison Healthcare Food Services
Jacksonville
05.2023 - Current
- Running food, taking orders, & retail
Togo specialist, server, and host
Outback steakhouse
06.2021 - 03.2023
- Taking orders for multiple people in a timely manor
- Handled multiple cash and card payments in a fast-paced environment
- Bagged food orders to perfection including making the entrees presentable
- Arranged training techniques for new employes
- Communicated with all the restaurant staff to get a proper count on how many customers there are and how flow of the restaurant is going
- Assigned task to Togo employees on holidays to promote a smooth and efficient workspace.
Barista & Cashier
Dunkin Doughnuts
12.2020 - 06.2021
- Managing multiple coffee orders in a timely and efficient way
- Created faster formulas for making certain drinks
- Maintained a clean work environment by cleaning and restocking in down time
- Arranged closing task to make sure store is properly cleaned
- Upheld a positive and patient attitude when dealing with difficult customers.
Birthday party host & cashier
Chuck E. Cheese
09.2019 - 04.2020
- Organized, scheduled, and prepared birthday parties for all ages
- Provided support to parents with food and drink handling
- Assisted the kids in navigating games and building rules
- Upheld a positive and fun working environment by respecting the parents and catering the Childrens needs
- Managed the token to gift exchange for multiple kids at a time
- Monitored proper food handling requirements.
Education
Master of Science - Clinical Child Psychology
Howard University
Washington, DC04-2027
Associate of Arts -
Florida State College of Jacksonville
Jacksonville, FL06.2025
Bachelor of Science - Counseling Psychology
Southeastern University
Lakeland, FL04-2024
Phlebotomy Technician - Phlebotomy
Mayo Clinic College of Medicine
Jacksonville03-2024
High school diploma -
Sandalwood High School
Jacksonville, FL06.2021
Skills
- Excellent communication skills
- Positive and patient attitude in a busy working environment
- Professional writing skills
- Sense of professionalism
- Clean and organized in a hectic setting
- Ability to work in a fast-paced environment with multiple responsibilities
- Training and teaching experience
- Leadership experience in resolving conflicts
- Ability to work in diverse populations
- Patient care
- Patient education
- Time management
- Patient comfort management
References
- Kaity May, Outback steakhouse, proprietor, (727) 482-4461, Kaitymay@gmail.com
- Saryn L. Hatcher, Sandalwood high school, principle, (904) 646-5100, SarynHatcher@duvalschools.org
- Andrew Young, FSCJ, English professor, (904) 480-4879, AndrewYoung@outlook.com
Purpose
to gain a position where my energy, patience, positive attitude, and experience can be used to its full potential; to provide the best counseling experience and patient outcomes.
Hobbies and Interests
- Reading historical articles
- Volunteering in hospitals
- Volunteering in children's ministry at celebration church
- Cycling
- Modeling
- Activism
- Cooking
- Fitness and exercise
- Traveling and learning new cultures
- Learning ASL
- Acting in small plays and musicals
- Babysitting ages newborn- 10yrs
Affiliations
- Child day care internship
- forensic psychology interneship
- student advocacy training institutue
Languages
haitian creole
Native/ Bilingual
American Sign Language
Limited
Timeline
Phlebotomist
Mayo Clinic
06.2024 - Current
Cashier
Morrison Healthcare Food Services
05.2023 - Current
Togo specialist, server, and host
Outback steakhouse
06.2021 - 03.2023
Barista & Cashier
Dunkin Doughnuts
12.2020 - 06.2021
Birthday party host & cashier
Chuck E. Cheese
09.2019 - 04.2020
Master of Science - Clinical Child Psychology
Howard University
Associate of Arts -
Florida State College of Jacksonville
Bachelor of Science - Counseling Psychology
Southeastern University
Phlebotomy Technician - Phlebotomy
Mayo Clinic College of Medicine
High school diploma -
Sandalwood High School
Similar Profiles
Corinne Berg, MSN, RN, PHNCorinne Berg, MSN, RN, PHN
Registered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic EnterpriseRegistered Nurse at Mayo Clinic Center for Individualized Medicine, Mayo Clinic Enterprise
Sai Inesh NallamothuSai Inesh Nallamothu
Medical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of NeurologyMedical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of Neurology
Yadira MartinezYadira Martinez
Registered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient PsychiatryRegistered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient Psychiatry
Lori A. HosekLori A. Hosek
RN, Dialysis at NE Clinic Outpatient Dialysis Center, Mayo ClinicRN, Dialysis at NE Clinic Outpatient Dialysis Center, Mayo Clinic
Alexis GoldbergAlexis Goldberg
Account Executive at Jacksonville SharksAccount Executive at Jacksonville Sharks