Milkan Ahmad
Culver City,CA
Summary
Knowledgable Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
24
24
years of professional experience
Work History
Owner/ Founder
A And M Smog (ii)
03.2020 - Current
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Manager
A And M Motors
10.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Owner/Founder
A And M Smog
02.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Smog Check Inspector
Smog Just Smog
08.2005 - 01.2015
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Cashier
Los Angeles Grocery Store
01.2003 - 06.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Manager
Superior Parking Lot
05.2002 - 11.2002
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier
99¢ Store
01.2002 - 04.2002
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Certificate - Auto Mechanic Program
East Los Angeles Occupational Center
Los Angeles12.2004
High School Diploma -
Guajome Park Academy
Vista, CA01.2003
Business Studies
Dhaka City College
Dhaka, Bangladesh01.1997
Science
Dhanmondi Govt. Boys High School
Dhaka, Bangladesh01.1995
Smog Technician
Abram Friedman Occupational Center
Los Angeles, CA07-2005
Skills
- Microsoft Office
- Customer relations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business planning
- Financial management
- Multilingual
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Spanish
Professional Working
Urdu
Professional Working
Timeline
Owner/ Founder
A And M Smog (ii)
03.2020 - Current
Manager
A And M Motors
10.2019 - Current
Owner/Founder
A And M Smog
02.2015 - Current
Smog Check Inspector
Smog Just Smog
08.2005 - 01.2015
Cashier
Los Angeles Grocery Store
01.2003 - 06.2003
Manager
Superior Parking Lot
05.2002 - 11.2002
Cashier
99¢ Store
01.2002 - 04.2002
Certificate - Auto Mechanic Program
East Los Angeles Occupational Center
High School Diploma -
Guajome Park Academy
Business Studies
Dhaka City College
Science
Dhanmondi Govt. Boys High School
Smog Technician
Abram Friedman Occupational Center
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