Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milkana Tesfazgi

Greensboro,NC

Summary

Offering a positive attitude and a genuine interest in delivering exceptional customer service, eager to learn and develop in a fast-paced restaurant environment. Brings strong communication skills and the ability to work efficiently under pressure. Ready to use and create multitasking skills and attention to detail in the new role.

Developed strong customer service and communication skills in a high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.

Overview

1
1
year of professional experience

Work History

Inspector

Unifi
Yadkinville, NC
03.2025 - 08.2025
  • Conducted thorough inspections to ensure compliance with safety regulations and standards.
  • Identified and reported discrepancies in materials and processes to enhance quality control.
  • Collaborated with team members to implement corrective actions for identified issues.
  • Utilized inspection tools and equipment effectively to assess product quality.

Restaurant Server

Cagney's Kitchen
Wilkesboro, NC
01.2025 - 08.2025
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in menu presentations, effectively communicating daily specials to guests.
  • Adapted quickly to changing restaurant dynamics during peak hours, ensuring smooth operations.
  • Supported team members during busy shifts, fostering a collaborative work environment.
  • Learned and applied restaurant policies regarding food safety and hygiene standards effectively.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Education

High School Diploma -

North Wilkes High School
Wilkesboro, NC

Bachelor of Science - Accounting

University of North Carolina At Greensboro
Greensboro, NC
04-2027

Skills

  • Quality control
  • Visual inspections
  • Inspection reporting
  • Training and mentoring
  • Team building
  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service

Languages

English
Full Professional
tigriyna
Full Professional
Amharic
Full Professional

Timeline

Inspector

Unifi
03.2025 - 08.2025

Restaurant Server

Cagney's Kitchen
01.2025 - 08.2025

High School Diploma -

North Wilkes High School

Bachelor of Science - Accounting

University of North Carolina At Greensboro