Milkeya Terrero
Bronx,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Host
HighBar
New York, New York
01.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Provided excellent customer service by anticipating customer needs.
Medical Assistant
Goals Plastic Surgery
Bronx, NY
01.2022 - 07.2023
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected specimen samples and transported to laboratory for processing.
Medical Assistant & Front Desk Receptionist
Mohan Mahadkar OBGYN
Bronx, NY
06.2019 - 12.2022
- Assist patients with appointments, picking up/ making phone calls
- Verifying insurance, making/sending referrals
- Sending medications
- Maintaining work area clean, file paperwork, collecting specimen and sending it out
- Triage patients, attend in different procedures
- (Biopsy, papsmears, colposcopy, Ultrasounds)
- Explained procedures and test results of prescribed treatments to patients.
- Met with patients before Biopsy, Pap, Colposcopy, ultrasounds procedures to educate on processes.
Medical Assistant & Front Desk Receptionist
Advanced Medicine Practice
Bronx, NY
06.2016 - 10.2016
- Assist patients with appointments, picking up/ making phone calls
- Verifying insurance, making/sending referrals
- Sending medications
- Maintaining work area clean, file paperwork
- Triage patients.
Sales (sales Associate) (stock Associate)
Zara
Yonkers, NY
12.2013 - 01.2016
- Assist customers with daily purchases
- Assemble showcase to help market new product1
- Maintaining showcase clean, also restock
Sales (associate)
Footlocker Inc
New York, NY
09.2008 - 10.2013
- Assist customers with daily purchases
- Perform daily transactions of merchandise
- Assemble showcase to help market new products
Education
Health & Science
SUNY Fulton Montgomery Community College
05.2016
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Certificates / Skills
- EKG Technician
- Phlebotomy Technician
- Patient Care Technician, CPR
- Fast paced worker, good at working different task at once
- Cleaning and Sanitizing
- Appointment Scheduling
- Examination Preparation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Host
HighBar
01.2025 - Current
Medical Assistant
Goals Plastic Surgery
01.2022 - 07.2023
Medical Assistant & Front Desk Receptionist
Mohan Mahadkar OBGYN
06.2019 - 12.2022
Medical Assistant & Front Desk Receptionist
Advanced Medicine Practice
06.2016 - 10.2016
Sales (sales Associate) (stock Associate)
Zara
12.2013 - 01.2016
Sales (associate)
Footlocker Inc
09.2008 - 10.2013
Health & Science
SUNY Fulton Montgomery Community College
Bachelor of Science - Forensic Psychology
Southern New Hampshire University