Milla Abdulrazzaaq
Columbus,Ohio
Summary
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Contract Analyst
ICU Medical
08.2022 - Current
- Establish accounts for new customers and update existing accounts with current demographic and order.
- Serves as a point of contact key clients or accounts.
- Build and maintain relationships with clients by understanding their needs and objectives, and working with other internal teams to ensure the project goals are met.
- Develops and implements strategic plans and initiatives for clients.
- Trains new hires and peer reviews projects they are working on.
- Prepares and deliver customer sales quotes, purchase orders, and contracts..
- Identify potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Play an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Lending Coordinator
Lower.com
06.2021 - 02.2022
- Assist customers and sales with loan fulfillment by following a best- in- class process
- Gather and validate documents from borrowers and internal departments
- Track all outstanding items on all files and follow up with customers to ensure timely receipt of necessary documentation
- Assisting with the administrative duties related to client relationships and identifying client service and sales needs.
Academic Coach
SON Ministries
10.2020 - 06.2021
- Assist students with e-learning and homework help, work with a co-leader to manage all aspects of the LEC hub, distribute meals to students, and implement a safe, respectful, and fun environment for all students.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Collaborated with teachers and administrators to discuss academic needs of students.
Registered Behavior Technician
Kadiant
05.2017 - 07.2019
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Offered active guidance to families adjusting to life with loved one on autism spectrum.
- Counseled and mentored clients on substance use and life choices.
Registered Behavior Technician
Haugland Learning Center
09.2014 - 07.2016
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Administrative Coordinator
Ohio State University
04.2014 - 04.2021
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Utilized Microsoft Office programs to write and distribute emails, correspondence memos, letters, faxes, and forms.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created detailed expense reports and requests for capital expenditures.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Maintain employee records according to policy and legal requirements.
- Be actively involved in recruitment by preparing job descriptions, posting ads, and assisting in the hiring process.
Education
Bachelor of Arts - English
The Ohio State University
Columbus, OH05.2021
Diploma -
Shaker Heights High School
Shaker Heights, Ohio05.2012
Skills
- Microsoft Word- Advanced
- Microsoft Excel- Intermediate
- Microsoft PowerPoint- Advanced
- Microsoft OneNote-Advanced
- Microsoft Outlook-Advanced
- Exceptional Organizational Skills
- Project Management
- Documentation skills
Certification
CPR & First Aid Certified
Med Certified
Timeline
Contract Analyst
ICU Medical
08.2022 - Current
Lending Coordinator
Lower.com
06.2021 - 02.2022
Academic Coach
SON Ministries
10.2020 - 06.2021
Registered Behavior Technician
Kadiant
05.2017 - 07.2019
Registered Behavior Technician
Haugland Learning Center
09.2014 - 07.2016
Administrative Coordinator
Ohio State University
04.2014 - 04.2021
Bachelor of Arts - English
The Ohio State University
Diploma -
Shaker Heights High School